Rebecca Royston
Portland,OR
Summary
Health Services Administrator with 3 years of experience overseeing healthcare services for long-term care facilities. Knowledgeable in care planning with a focus on person-centered care. Detail-oriented, hardworking and knowledgeable leader with excellent organizational and communication skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Health Services Administrator
The Springs At Tanasbourne
01.2022 - Current
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Created customized care plans, working with hospital staff and families to assess and meet individual needs.
- Organized staff scheduling arrangements that ensured adequate coverage during peak hours while balancing employee work-life balance concerns effectively.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Communicated with patients, ensuring that medical information was kept private.
- Assisted with regulatory issues such as compliance.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed a team of 6 direct reports and health services department of over 20 frontline staff.
Memory Care Coordinator
The Springs At Tanasbourne
10.2021 - 01.2022
- Coordinated transportation services for off-site appointments or outings, prioritizing safety and comfort for all involved parties.
- Communicated effectively with family members on regular basis regarding care, issues and overall health of loved ones.
- Maintained detailed documentation on resident progress, collaborating with medical professionals to make informed decisions about treatment plans.
- Fostered a positive, welcoming environment within the memory care community by addressing any concerns promptly and professionally.
- Supervised a team of caregivers, providing guidance on best practices for dementia care and ensuring adherence to established policies and procedures.
- Conducted ongoing assessments of residents'' cognitive abilities, adjusting care plans as necessary for optimal outcomes.
- Ensured compliance with all state regulations pertaining to memory care facilities by conducting regular audits and maintaining accurate records.
- Developed and maintained strong relationships with residents'' families, ensuring proper communication regarding progress and any concerns.
- Created customized care plans, working with direct care staff and families to assess and meet individual needs.
Education
Bachelor of Science - Psychology
Portland State University
Portland, OR06.2021
Skills
- Clinical Supervision
- Stakeholder Coordination
- Training and education
- Health Information Systems
- Records Maintenance
- Employee Work Scheduling
- Interpersonal and written communication
- Patient Advocacy
- Facility Oversight
- Critical Thinking
Certification
- Residential Care Facility Administrator License - November 2023 - November 2024
Timeline
Health Services Administrator
The Springs At Tanasbourne
01.2022 - Current
Memory Care Coordinator
The Springs At Tanasbourne
10.2021 - 01.2022
Bachelor of Science - Psychology
Portland State University
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