Rebecca Runyon
Columbia Station
Summary
Dynamic leader with proven expertise in enhancing operational efficiency and customer experience at Discount Drug Mart. Excelled in problem-solving and staff development, significantly reducing turnover rates. Skilled in customer service and meticulous attention to detail, driving positive changes and fostering a culture of achievement and growth.
Overview
11
11
years of professional experience
Work History
Assistant Store Manager
Discount Drug Mart
09.2021 - Current
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Manager In Charge (MIC)
Market District Giant Eagle
05.2014 - 09.2021
- Enhanced employee engagement with regular feedback, recognition programs, and career development support.
- Reduced staff turnover rates with effective onboarding processes, training programs, and ongoing support for professional growth opportunities.
- Led cross-functional teams to streamline operations and successfully achieve organizational goals.
- Created a positive work environment by fostering open communication and encouraging employee development opportunities.
Education
No Degree - Psychology
Kent State University
Kent, OH05-2027
Associate of Arts - Art Therapy
Cuyahoga Community College
Cleveland, OH05-2015
Skills
- Problem-solving
- Customer service
- Attention to detail
- Customer experience
- Time management
Timeline
Assistant Store Manager
Discount Drug Mart
09.2021 - Current
Manager In Charge (MIC)
Market District Giant Eagle
05.2014 - 09.2021
No Degree - Psychology
Kent State University
Associate of Arts - Art Therapy
Cuyahoga Community College
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