Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
7
7
years of professional experience
Work History
Manpower Analyst
United States Marine Corps, USMC
Quantico, VA
08.2023 - Current
Worked closely with IT teams to ensure proper integration between systems platforms.
Manage personnel assignments, operating levels, staffing and developing sourcing solutions for permanent manpower requirements.
Advising leadership on implications of manpower requirements, including reorganization and emerging initiatives.
Maintain and admister enterprise-wide requirements tracking systems.
Coordinating and managing reception and retention of personnel by integrating and planning to meet long-term manpower goals.
Coordinating with specialists and subject matter experts to ensure alignment of occupational, job based goals and availability while balancing overall organization-wide priorities.
Personnel Manager
United States Marine Corps
Louisville, Kentucky
10.2020 - 08.2023
Designed internal staff orientation and training programs and led onboarding and employee training sessions.
Maintained accurate records of personnel transactions such as hires, promotions, transfers, performance reviews and terminations.
Organized training sessions for staff members on topics such as safety procedures, company policies and software applications.
Advised management on best practices for managing personnel in compliance with federal labor laws.
Created reports related to personnel activity including turnover rates, hiring trends and salaries paid out by position and level.
Maintained records of personnel-related data such as hires, transfers, performance reviews and absenteeism.
Coordinated with managers to ensure that staffing needs were met in a timely manner.
Administered benefits open enrollment by informing employees of enrollment period dates and answering questions.
Provided assistance with onboarding new employees; ensured that all paperwork was completed properly and filed accurately.
Developed and maintained filing systems for both paper and electronic records.
Handled confidential documents in a secure manner while ensuring privacy regulations were met.
Prepared correspondence, memos, presentations, spreadsheets, databases. using MS Office programs.
Researched information related to specific projects or topics as requested by management personnel.
Organized travel arrangements for staff members as needed.
Performed data entry tasks in an accurate and timely manner.
Responded promptly to customer inquiries regarding product features or services offered.
Compiled data from various sources to create detailed reports for presentation to management.
Processed incoming mail on a daily basis; sorted mail into appropriate categories for distribution or filing purposes.
Greeted visitors to the office, answered phone calls, and directed inquiries appropriately.
Maintained contact lists of vendors, customers and other stakeholders as required by the organization's policies.
Managed multiple calendars for multiple managers simultaneously; scheduled appointments accordingly.
Created and revised systems and procedures by analyzing operating practices, recordkeeping systems, office layout, and budgetary requirements.
Produced and distributed memos, newsletters, and other forms of communication.
Checked stock to determine inventory levels and maintain office supply products.
Automated office operations by managing internal and external customer correspondence, record tracking and data communications.
Used voice recorder or notepad to compose and transcribe meeting minutes.
Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
Responded to customer issues to provide immediate resolution and improve retention.
Composed, edited and typed complex memos and reports with job-related software.
Created spreadsheets in Microsoft Excel for record-keeping and reporting.
Coordinated travel arrangements and completed expense reports for travel reimbursement.
Served as a liaison between departments within the organization to ensure efficient communication between all parties involved in a project.
Developed and maintained effective relationships with internal and external stakeholders.
Medical Records Manager
United States Marine Corps, USMC
Louisville, Kentucky
10.2020 - 08.2023
Provided administrative support to department staff, including scheduling appointments and organizing meetings.
Prepared reports summarizing patient information as requested by physicians or other healthcare providers.
Assisted in the development of policies and procedures related to the maintenance of accurate medical records.
Maintained a secure filing system for confidential documents.
Entered data into electronic health record systems (Medical Readiness Reporting System MRRS).
Updated patient files with new medical information as needed.
Retrieved patient medical records in response to requests from authorized personnel.
Reviewed medical records for completeness and accuracy according to established guidelines.
Obtained information by contacting appropriate personnel or patients.
Observed confidentiality and safeguarded all patient-related information.
Supported administration staff with records requests to support patient care.
Scanned and validated medical records for upload.
Maintained complete confidentiality in accordance with organization and legal requirements.
Managed release of information requests and identified requestors as patient, relation or provider.
Purged outdated files.
Accurately entered patient information into electronic health record systems.
Safeguarded patient records, managing data transfers in compliance with HIPAA standards and organizational regulations.
Indexed and cataloged medical records for easy retrieval and archival purposes.
Scanned and converted paper records to digital format, ensuring clear and legible documents.
Coordinated with physicians and other healthcare providers to ensure timely completion of medical records documentation.
Maintained a secure environment for storing sensitive patient information by implementing appropriate security measures such as encryption and firewalls.
Agency Program Coordinator
United States Marine Corps, USMC
Louisville, Ken
10.2020 - 08.2023
Created detailed reports outlining findings from investigations into possible credit card fraud incidents.
Utilized advanced analytics tools to identify anomalies within large datasets.
Implemented automated monitoring systems designed to detect abnormal activity across multiple accounts.
Monitored customer accounts for any suspicious activity or unauthorized use of cards.
Communicated with customers and company personnel, utilizing active listening, and interpersonal skills.
Maintained files, records, databases and prepared routine management reports.
Reviewed, verified, and identified customer transactions to detect and prevent financial crimes activities.
Performed general accounting handling functions such as closing accounts and placing accounts on hold.
Conducted reviews of flagged transactions and reports that showed potential suspicious activity.
Analyzed customer data to detect suspicious activity, such as multiple accounts opened in a short period of time or large purchases made with little or no money down.
Combat Instructor
United States Marine Corps, USMC
Jacksonville, North Carolina
09.2017 - 09.2020
Maintained records related to training activities such as attendance logs, test scores, and evaluations.
Conducted field exercises to evaluate effectiveness of individual actions of Marines in simulated battle scenarios performing fireteam and squad maneuvers.
Organized range activities including target practice, qualification tests, and tactical maneuvers.
Coordinated with other instructors to ensure efficient delivery of specialized training courses.
Responded quickly to emergency situations involving injury or equipment malfunction during training sessions.
Inspected equipment prior to use by troops to ensure safety guidelines were met.
Evaluated performance levels of trainees during each evolution of training.
Monitored progress of students throughout their training period while providing feedback where needed.
Supervised live fire drills to instruct troops on proper firing techniques.
Educated students using customized teaching methods and hands-on curriculum.
Evaluated student progress and adjusted learning plans to foster progress.
Delivered group lectures and hands-on demonstrations to instruct students.
Enhanced students' confidence and progress by promoting diligence and determination with difficult tasks.
Built positive relationships with students, parents, colleagues and administrators.
Mitigated learning gaps and effectively delivered curriculum to students.
Carried out balanced program of instruction and work time to give students optimal learning experiences.
Encouraged students to explore individual learning opportunities to expand knowledge of subject areas.
Assessed student needs in context of qualifications, limitations, abilities and interests.
Instructed soldiers in the proper methods for clearing a room or area of enemy combatants.
Provided instruction to personnel on weapons handling and combat tactics.
Trained personnel in the safe operation and maintenance of all assigned weapons systems.
Developed and implemented training programs for military personnel in the use of firearms, explosives, hand-to-hand combat, and other combat techniques.
Conducted lectures on relevant topics such as battlefield first aid, land navigation, and mission planning.
Supervised multiple crews during live-fire exercises to ensure compliance with established safety regulations.
Monitored and adjusted fire as required when engaging targets with the mortar system.
Operated and maintained infantry weapons, including the M203 Grenade Launcher and 60mm Mortar System.
Managed supplies necessary for mission success, including ammunition storage and distribution.
Conducted daily maintenance of mortar systems, ensuring all components were in proper working order.
Inspected and repaired small arms weapons such as the M16A2 rifle and M249 SAW machine gun.
Instructed junior personnel in the use of infantry weapons, including safety protocols, range rules, and marksmanship techniques.
Maintained rifles, machine guns, mortars and hand grenades, verifying weapon locations and supporting magazine operations.
Led small teams in tactical operations under stressful conditions.
Conducted daily physical fitness training to maintain combat readiness.
Engaged in marksmanship training with various weapons systems to ensure accuracy and proficiency.
The Basic School Instructor / Operations Manager at United States Marine Corps, USMCThe Basic School Instructor / Operations Manager at United States Marine Corps, USMC