Rebecca Rutledge
Mount Vernon,IN
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Owner
The Attic Boutique
Mount Carmel, IL
02.2018 - Current
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Created and monitored promotional approaches to increase sales and profit levels.
- Reconciled daily sales, returns and financial reports in QuickBooks.
- Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.
- Optimized team hiring, training and performance.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
- Established, optimized and enforced business policies to maintain consistency and high-quality standards across industry operations.
- Trained and developed team members to build human capital.
- Developed sales presentations and promotion initiatives to key accounts to drive product sales and increase brand awareness.
- Conducted target market research to scope out industry competition and identify advantageous trends.
- Managed day-to-day business operations
Assistant Office Manager
Andrew's Back Institute
Princeton, IN
09.2013 - 11.2015
- Kept front office clean and well-organized to keep areas presentable for guests and maximize professional appeal.
- Recorded expenses and maintained accounting records.
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Transferred and directed phone calls, guests and mail to correct staff members.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Authored clear and professional business documents.
- Optimized office schedule to balance team workloads, group productivity and financial targets.
- Conferred with insurance company representatives to expedite payments and resolve filing issues, keeping aging balances low and office finances strong.
Store Manager
The Attic
Mount Camel, IL
05.2012 - 11.2015
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Rotated merchandise and displays to feature new products and promotions.
- Supervised guests at front counter, answering questions regarding products.
- Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
- Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
- Protected store from loss or theft by setting and enforcing clear security policies.
- Rotated stock to achieve optimum appeal and minimize shrinkage.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
Education
Associate of Applied Business - Business
Wabash Valley College
Mount Carmel, ILSkills
- Executive Leadership
- Employee Motivation and Performance
- Leadership and People Development
- Strategic Planning
- Reducing Costs
- Advertising Initiatives
- Finance and Accounting Operations
- Supplier Relations
- Office Management
- Medical Billing and Collections
- Invoice and Payment Tracking
- Administration and Operations
Accomplishments
Business of the Year for 2021
Certification
- Licensed Insurance Ageant
Timeline
Owner
The Attic Boutique
02.2018 - Current
Assistant Office Manager
Andrew's Back Institute
09.2013 - 11.2015
Store Manager
The Attic
05.2012 - 11.2015
Associate of Applied Business - Business
Wabash Valley College
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