Overview
Work History
Education
Certification
Languages
Timeline
Generic

Jonathan Roman

Buffalo,NY

Overview

10
10
years of professional experience
1
1
Certification

Work History

Security Officer

Allied Universal Security Services
08.2021 - 12.2024
Access Control
  • Check IDs, tickets, or passes at entry points.
  • Enforced entry protocols for secured areas.
  • Use metal detectors or conduct bag checks if required.
Crowd Management
  • Monitor crowd behavior to prevent overcrowding, fights, or panic.
  • Guide attendees to exits, seating, restrooms, etc.
  • Help with crowd dispersal after the event.
Surveillance and Monitoring
  • Execute consistent venue patrols by walking and monitoring CCTV footage.
  • Watch for suspicious behavior or security breaches.
  • Took action on detected anomalies.
Emergency Response
  • Respond quickly to medical emergencies, fires, or other incidents.
  • Alert emergency services if needed.
  • Help evacuate people safely and calmly.
Protect People and Property
  • Prevent theft, vandalism, or damage to property.
  • Ensure VIPs or performers are safe and secure.
  • Managed and diffused tense situations promptly.
Communication and Coordination
  • Stay in constant contact with other security personnel via radios.
  • Coordinate with event organizers and law enforcement.
  • Write reports about incidents or observations after the event.
Enforce Event Rules and Regulations
  • Ensure attendees follow the event's code of conduct.
  • Intervene if someone is breaking rules (e.g., bringing prohibited items).
  • Escort disruptive individuals out if necessary.

Security Officer

Buffalo Creek Casino
01.2017 - 12.2019
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Checked and verified photo identification prior to granting facility access.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Reported suspicious activities and persons to law enforcement.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Improved overall security by conducting regular patrols and monitoring surveillance systems.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Screened individuals and prevented passage of prohibited articles into restricted areas.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
  • Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.

Cashier

Family Dollar
02.2015 - 06.2016
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Built relationships with customers to encourage repeat business.

Education

General Studies

South Park High School
150 Southside Parkway Buffalo NY 14220
08.2018

Certification

Certification and holding a guard card

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Security Officer

Allied Universal Security Services
08.2021 - 12.2024

Security Officer

Buffalo Creek Casino
01.2017 - 12.2019

Cashier

Family Dollar
02.2015 - 06.2016

General Studies

South Park High School
Jonathan Roman