Jonathan Roman
Buffalo,NY
Overview
10
10
years of professional experience
1
1
Certification
Work History
Security Officer
Allied Universal Security Services
345 Main St, Buffalo, NY 14203
08.2021 - 12.2024
Access Control
- Check IDs, tickets, or passes at entry points.
- Enforced entry protocols for secured areas.
- Use metal detectors or conduct bag checks if required.
- Monitor crowd behavior to prevent overcrowding, fights, or panic.
- Guide attendees to exits, seating, restrooms, etc.
- Help with crowd dispersal after the event.
- Execute consistent venue patrols by walking and monitoring CCTV footage.
- Watch for suspicious behavior or security breaches.
- Took action on detected anomalies.
- Respond quickly to medical emergencies, fires, or other incidents.
- Alert emergency services if needed.
- Help evacuate people safely and calmly.
- Prevent theft, vandalism, or damage to property.
- Ensure VIPs or performers are safe and secure.
- Managed and diffused tense situations promptly.
- Stay in constant contact with other security personnel via radios.
- Coordinate with event organizers and law enforcement.
- Write reports about incidents or observations after the event.
- Ensure attendees follow the event's code of conduct.
- Intervene if someone is breaking rules (e.g., bringing prohibited items).
- Escort disruptive individuals out if necessary.
Security Officer
Buffalo Creek Casino
Buffalo, NY
01.2017 - 12.2019
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Completed full building and grounds patrols to spot and investigate concerns.
- Responded quickly to incidents and assessed active situations for security concerns.
- Responded quickly to emergency situations to assess and deflect issues.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
Cashier
Family Dollar
Buffalo, NY
02.2015 - 06.2016
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Built relationships with customers to encourage repeat business.
Education
General Studies
South Park High School
150 Southside Parkway Buffalo NY 1422008.2018
Certification
Certification and holding a guard card
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Security Officer
Allied Universal Security Services
08.2021 - 12.2024
Security Officer
Buffalo Creek Casino
01.2017 - 12.2019
Cashier
Family Dollar
02.2015 - 06.2016
General Studies
South Park High School