Rebecca Sacrey
Norristown,PA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Facility Coordinator I
Fidelity National Information Services, FIS
Collegeville, PA
06.2017 - Current
- Monitored premises, screened visitors, updated logs and issued passes to maintain security.
- Directed vendors, facilities staff and service providers as required to create efficient and non-disruptive work environment.
- Supported room reservations, agenda preparation and calendar maintenance for programs, meetings and events.
- Prepared action plans to establish procedures for various emergency situations.
- Ordered, maintained and distributed supplies and inventory.
- Maintained staff directory and company policy handbook for human resources department.
- Assisted Facilities Manager in project implementation, materials procurement, contract preparation and scheduling.
- Communicated with general managers and facility teams regarding upcoming repairs and projects.
- Reviewed and oversaw construction and renovation projects.
- Configured hardware, devices and software to set up work stations for employees.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Created broad range of work using various design techniques.
- Prepared purchase requisitions to obtain networking and telecommunications equipment, computer hardware and software and test equipment.
Client Service Representative
Canon Solutions America
Allentown, PA
08.2013 - 05.2017
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Cultivated long-lasting client relationships based on trust and solid understanding of business needs.
- Introduced clients to available online resources and services to increase convenience.
- Reviewed completed orders for quality and accuracy.
- Managed receptionist area by greeting visitors, responding to telephone and email inquiries and providing information for in-person requests.
- Responded proactively and positively to rapid change.
- Multi-tasked to keep all assigned projects running effectively and efficiently.
- Examined job orders to determine quantity, stock specifications, colors and special printing instructions.
- Analyzed account workload quantity, complexity and due dates to predict and prevent problems.
- Met with customers to present mockups and collect information for adjustments.
- Logged, trafficked and updated projects in job management software.
- Created digital image files for use in digital and traditional printing methods.
- Checked final products for quality and durability, ensuring high-quality and long-lasting work.
- Trained new hires in quality and productivity standards to maximize team effectiveness.
Education
Associate of Arts - General Studies
Community College of Baltimore County
Baltimore, MD06.2017
Skills
- Investigating Problems
- Efficient and Detail-Oriented
- Data Entry and Maintenance
- Upbeat and Positive Personality
- Issue and Complaint Resolution
- Excellent Attention to Detail
- Administrative and Office Support
- Strategic Planning
- Document Organization
- Microsoft Office
Timeline
Facility Coordinator I
Fidelity National Information Services, FIS
06.2017 - Current
Client Service Representative
Canon Solutions America
08.2013 - 05.2017
Associate of Arts - General Studies
Community College of Baltimore County
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