Rebecca Salado
Ames
Summary
A versatile individual offering more than ten years of leadership experience in the animal care industry with a proven quality-driven understanding of customer service, animal care and management.
Overview
13
13
years of professional experience
Work History
Food Animal Caretaker II
Iowa State University
01.2022 - Current
- Coordinate daily inpatient procedures and scheduled appointments
- Assist in teaching and training of students and staff to ensure safety for patients as well as veterinary personnel and clients
- Facilitate ordering and restocking of all food animal essentials, including feed, pharmaceuticals, clinical items and basic office supplies
Veterinary Teaching Hospital Assistant II
Iowa State University
11.2020 - 01.2022
- Provide customer service by greeting customers in the hospital and answering phone calls
- Facilitate equine and food animal emergency and routine appointments
- Update all client/patient records and payment transactions
Project Manager / Member Retention Specialist
Ames Fitness Center
01.2017 - 10.2020
- Managed all inventory and purchasing requirements for three locations
- Analyzed 11,000 member accounts to monitor daily activity that provided data to effectively reduce attrition rates by over 10%
- Designed member retention projects and implemented KeepMe software to improve customer retention
Senior Zookeeper
Santa's Village Amusement Park
06.2011 - 08.2015
- Handled a variety of animals including hoof stock, exotic, wildlife, bird and companion species
- Hosted nearly 115 daily educational exotic animal show on-site as well as traveling off-site programs across the state
- Lead Camp Counselor for summer program with kids ages 6-12 for four consecutive years
Education
Associate of Science - Veterinary Technology
Penn Foster College
Scottsdale, AZ12.2025
Bachelor of Science - Animal Science
Iowa State University
Ames, IA05.2017
High School Diploma -
Dundee Crown High School
Carpentersville, IL05.2013
Skills
- Strategic planning and critical thinking
- Budgeting
- Animal husbandry
- Problem resolution
- Project development and execution
- Employee management
- Multitasking ability
- File and records management
Timeline
Food Animal Caretaker II
Iowa State University
01.2022 - Current
Veterinary Teaching Hospital Assistant II
Iowa State University
11.2020 - 01.2022
Project Manager / Member Retention Specialist
Ames Fitness Center
01.2017 - 10.2020
Senior Zookeeper
Santa's Village Amusement Park
06.2011 - 08.2015
Associate of Science - Veterinary Technology
Penn Foster College
Bachelor of Science - Animal Science
Iowa State University
High School Diploma -
Dundee Crown High School
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