Astute Business Owner experienced in operations management, competitive analysis and financial management. Demonstrated success in growth and innovation. Capitalized on new trends and technologies to boost business initiatives and reach sales objectives. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
14
14
years of professional experience
Work History
Self Employed - Online 3D Printing Business
Pinky Prints Co
01.2018 - Current
Prepared bank deposits and handled business sales, returns and transaction reports.
Put together realistic budgets based upon costs and fees for successfully operating business.
Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
Worked with marketing teams to create print and online advertisements to bring in new customers.
Prepared annual budgets with controls to prevent overages.
Interacted well with customers to build connections and nurture relationships.
Managed purchasing, sales, marketing and customer account operations efficiently.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
Lead Pastry Chef
J.W. Marriott Resort Hill Country Resort And Spa
12.2009 - 10.2013
Trained kitchen staff to perform various preparation tasks under pressure.
Maintained well-organized mise en place to keep work consistent.
Coordinated with kitchen staff to guarantee timely delivery of all pastries, cakes and desserts.
Monitored quality of ingredients used in recipes to maintain consistency and safety standards.
Personalized creations for holidays, weddings, graduations, and personal events.
Oversaw purchasing, storage, and use of kitchen supplies.
Collaborated with vendors and suppliers to obtain quality recipe ingredients while adhering to company budgets.
Trained new employees on bakery methods and procedures.
Supervised and enhanced work of 10-person team producing more 1,000 plates per day.
Education
Associate of Applied Science - Culinary And Patisserie Arts
Le Cordon Bleu College of Culinary Arts - Austin
Austin, TX
01.2010
Skills
Verbal and Written Communication
Providing Feedback
Manage Programs
Business Marketing
Staff Management
Analytical and Critical Thinker
Driven and Determined
Issue Resolution
Bookkeeping
Training and Development
Attention to Detail
Customer Relations
Timeline
Self Employed - Online 3D Printing Business
Pinky Prints Co
01.2018 - Current
Lead Pastry Chef
J.W. Marriott Resort Hill Country Resort And Spa
12.2009 - 10.2013
Associate of Applied Science - Culinary And Patisserie Arts