Rebecca Sanchez
Fresno,CA
Summary
Results-driven professional with 3+ years of progressive experience in claims management and stakeholder coordination, including two promotions within 2 years. Known for managing complex workflows, driving timely outcomes, and serving as a key point of contact across legal, medical, and client teams. Currently pursuing a degree in Psychology with a focus on Industrial-Organizational Psychology, with a strong interest in leadership, team development, and operational efficiency.
Overview
2027
2027
years of professional experience
Work History
Future Medical Examiner
AIMS Insurance Services
01.2024 - Current
- Managed complex workers’ compensation claims with an emphasis on long-term medical planning, accuracy, and compliance. Coordinated medical care by scheduling appointments and facilitating communication among injured worker, medical providers, attorneys and client representatives. Maintain detailed, confidential records and serve as a point of contact for multiple stakeholders, ensuring timely follow-up, clear documentation, and effective resolution of issues related to treatment and work capacity.
Return-to-Work Coordinator (Dedicated to City of Fresno)
AIMS Insurance Services
01.2023 - 01.2024
- Served a large municipal client, supporting employees, supervisors and medical providers throughout the transitional work process. Partnered closely with HR representatives to align medical restrictions with appropriate job duties and accommodations. Maintained organized case files, tracked employee status, and ensured consistent communication while handling sensitive information with discretion.
Medical Only Examiner
AIMS Insurance Services
01.2022 - 01.2023
- Processed and monitored medical only workers’ compensation claims, ensuring timely date entry, documentation accuracy, and compliance with regulatory guidelines. Regularly communicated with injured workers and medical providers to address questions, coordinate care, and support claim progression. Built a strong foundation in case management, record keeping, and client-facing communication.
Full-Time Caregiver / Household Manager
Private Residence
2014 - 2022
Nanny
Private Family
01.2013 - 01.2014
Receptionist
J’s Communications
Fresno, CA
01.2012 - 01.2013
- Sprint Retailer - Receptionist
Education
Associate of Arts - Psychology
Fresno City College
Fresno, CA08.2027
Skills
- Confidential record management
- Scheduling & coordination
- Conflict sensitive communication
- Employee & Stakeholder communication
- Case & claim documentation
- Time management & prioritization
- Compliance & policy adherence
- Data entry & file auditing
Timeline
Future Medical Examiner
AIMS Insurance Services
01.2024 - Current
Return-to-Work Coordinator (Dedicated to City of Fresno)
AIMS Insurance Services
01.2023 - 01.2024
Medical Only Examiner
AIMS Insurance Services
01.2022 - 01.2023
Nanny
Private Family
01.2013 - 01.2014
Receptionist
J’s Communications
01.2012 - 01.2013
Full-Time Caregiver / Household Manager
Private Residence
2014 - 2022
Associate of Arts - Psychology
Fresno City College