Rebecca Saunders
Lake Havasu City,AZ
Summary
Accomplished Human Resources Director with a proven track record at Positive Synergy Havasu, enhancing organizational efficiency and employee satisfaction through expert HR policies implementation and dynamic leadership. Spearheaded diversity initiatives and developed comprehensive training programs, significantly boosting workplace inclusivity and performance. Skilled in compensation management and fostering positive employer-employee relations, with over 10 years in Human Resources training.
Overview
29
29
years of professional experience
Work History
Human Resources Director
Positive Synergy Havasu/Independent Solar
09.2023 - Current
- Processed employee claims involving performance issues and harassment.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Streamlined HR processes for increased efficiency and improved service delivery.
- Directed job fairs to bring in local talent for long term and seasonal positions.
- Established onboarding procedures to facilitate smooth transitions for new hires into the organization.
- Handled on-boarding process for newly hired employees and distributed all paperwork.
- Oversaw annual performance review process, providing guidance to managers on setting goals and measuring employee progress.
- Implemented policies and procedures to ensure compliance with federal, state, and company regulations.
- Structured compensation and benefits according to market conditions and budget demands.
- Spearheaded diversity and inclusion efforts, fostering a welcoming workplace environment for all staff members.
- Supported talent development through coaching sessions with key personnel, assisting them in reaching their professional growth objectives.
- Oversaw workers' compensation program for employees injured on job.
- Answered employee inquiries regarding health benefits and 401k options.
- Developed comprehensive training programs, resulting in higher employee satisfaction levels and performance improvements.
- Evaluated HR metrics regularly to assess program effectiveness and make data-driven decisions for continuous improvement.
Store Manager
The Home Depot Inc
09.2001 - 09.2023
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Rotated merchandise and displays to feature new products and promotions.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
- Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
- Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
- Developed strategies for attracting new customers by analyzing demographic data and conducting targeted marketing initiatives.
- Cultivated strong team by hiring motivated individuals and fostering collaborative workplace, leading to improved store performance.
- Conducted market research to better understand local consumer base, tailoring store offerings to meet their needs.
- Improved efficiency and accuracy of inventory management by implementing new stock control system.
Assistant Manager
Jack In the Box
01.1996 - 10.2001
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
Education
GED -
Mohave Community College
Fort Mohave, Arizona01-1990
Skills
- HR policies implementation
- Onboarding process
- Compensation and benefits
- Payroll management
Timeline
Human Resources Director
Positive Synergy Havasu/Independent Solar
09.2023 - Current
Store Manager
The Home Depot Inc
09.2001 - 09.2023
Assistant Manager
Jack In the Box
01.1996 - 10.2001
GED -
Mohave Community College
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