Richard Thomas
Mobile,United States
Summary
Team oriented professional ready to help my team achieve company goals. Enthusiastic worker eager to contribute to team success through hard work, attention to detail, and excellent organizational skills. Focused customer relations professional skilled in lead generation, customer relationship development and sales. Accomplished in providing unsurpassed support to demanding customers. Offering experience in related roles, as well as passion for improving service delivery, enhancing knowledge and exceeding expectations.
Overview
3
3
years of professional experience
Work History
Lowe's Hardware and Tools Associate
Lowes Home Improvment
06.2023 - Current
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Trained and mentored junior staff on customer service strategies and techniques.
- Identified customer needs and wants to enhance customer experiences and boost sales.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
Opener
Club4fitness
02.2022 - 06.2023
- Exhibited excellent communications and customer service relations skills.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Monitored office supplies by checking inventory and placing orders.
Stock Associate
Winn Dixie
11.2021 - 02.2022
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Readied items for sales floor stocking by affixing tags and preparing shelf labels.
- Maintained effective team member communication.
- Blocked and faced products on displays and shelves in accordance with company policy.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
Commercial Mover
Coleman Worldwide Moving
08.2021 - 12.2021
- Loaded and unloaded trucks with customer possessions or merchandise weighing up to [Number] lbs.
- Followed verbal and written instructions to properly move and ship products.
- Packed boxes by filling voids and arranging items to fit appropriately based on size, dimensions and weight.
- Loaded, unloaded and sorted cargo as part of accurate and efficient weekly shipments.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
Education
High School Diploma -
Mary G Montgomery High School
Semmes, AL05.2020
Skills
- Critical Thinking
- Restocking Items
- Opening and Closing Procedures
- Maintaining Clean Work Areas
Timeline
Lowe's Hardware and Tools Associate
Lowes Home Improvment
06.2023 - Current
Opener
Club4fitness
02.2022 - 06.2023
Stock Associate
Winn Dixie
11.2021 - 02.2022
Commercial Mover
Coleman Worldwide Moving
08.2021 - 12.2021
High School Diploma -
Mary G Montgomery High School
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