Rebecca Schelhaas
Centralia,WA
Summary
Detail-oriented administrative professional with extensive experience in high-level support roles across government and private sectors. Proven expertise in calendar coordination, meeting management, and optimizing office operations. Strong ability to navigate politically diverse environments while building positive relationships with the public, staff, and stakeholders. Committed to enhancing operational efficiency and serving the public.
Overview
12
12
years of professional experience
Work History
Business Operations Administrative Assistant
Office of Financial Management (One Washington)
Olympia, WA
08.2023 - Current
- Provide direct support to the Business Operations Manager and PMO & Operations Director within the One Washington Project.
- Manage complex director-level calendars, scheduling high-priority meetings, training sessions, and appointments with internal partners and external stakeholders. While anticipating scheduling conflicts and ensuring seamless coordination.
- Create, implement, and maintain procedural documents to streamline departmental operations.
- Organize and coordinate large-scale onsite and hybrid events, meetings, and trainings. Including logistics such as booking rooms, preparing agendas, taking notes, and drafting correspondences.
- Act as the Records Coordinator for my department. Ensuring we are accurately maintaining records according to state records retention requirements.
- Prepare complex monthly status reports for the public, stakeholders, and legislative members to view.
- Coordinate travel arrangements and submit them to the executive sponsor for approval.
- Maintain physical and digital files, monitor spreadsheets, and update reports to coordinate project materials.
- Assist with in-office operations, such as maintaining an active roster for badge information, ensuring compliance with building rules and safety, making sure employees have reserved cubicles, and maintaining safety information.
Senior Office Assistant
Lewis County Parks & Recreation
Centralia, WA
06.2022 - 07.2023
- Served as the first point of contact for the office, triaging the public's questions and concerns, and routing them to the appropriate staff when needed.
- Scheduled community events and public meetings.
- Oversaw event logistics, venue scheduling, and accommodations.
- Produced contracts and invoices for events and monitored fee collections and refunds.
- Proofread correspondence and reports for error-free documentation.
- Monitored events for compliance with the contract, as well as any local and state regulations and requirements.
- Prepared reports for the director to review with the Board of County Commissioners, and public entities.
- Prepared meeting agendas, attended meetings, and recorded and transcribed minutes.
- Developed operational systems and procedures to create efficient workflow and communication.
- Collected, counted, and disbursed money to complete basic bookkeeping and banking transactions.
- Created and managed the department's social media content, increasing community engagement and visibility.
Sales and Administration
Les Schwab Tire Center
, WA
07.2018 - 12.2021
- Answered incoming calls to provide general information, and answer questions regarding products and services.
- Assisted customers with billing, account inquiries, and tracked credit accounts and collections processes. Based on company and regulatory standards.
- Prepared, updated, and submitted vendor files.
- Tracked and submitted store managers' expense reports.
- Reconcile monthly and yearly vendor statements.
- File and maintain records of bank deposits, daily, and monthly paperwork according to company policy.
- Prepare and maintain tax exemptions according to company policy and state regulations.
- Enter and file all receiving and inventory documents.
Sporting Goods Associate
Bi-Mart Corporation
Scappoose, OR
04.2016 - 06.2018
- Assist customers with purchasing firearm by entering information provided on form 4473 into the NICS.
- Ensured we were adhering to all state and federal laws when selling firearms.
- Recorded all relevant information into the gun log for record and inventory purposes
- Sold various hunting and fishing licenses based on state regulations
- Resolved issues regarding customer complaints and escalated concerns to management when necessary.
- Assisted in merchandising, stocking, and inventory control and audits.
Shift Lead
Burger King
Scappoose, OR
09.2013 - 04.2016
- Responsible for daily operations while overseeing a crew of 10-12 people
- Entered and received inventory
- Entered sales, operating and labor data according to company policy
- Made sure food was being prepared to company and health guidelines
- Verified and Balanced the stores monies, tills and bank deposits
- Addressed both customer and employee complaints
Education
High School Diploma -
Scappoose High School
Scappoose05.2014
Skills
- Records management and reporting
- Meeting and event coordination
- Conflict resolution
- Knowledge of governmental policies and procedures
- Strong interpersonal skills
- Process optimization
Timeline
Business Operations Administrative Assistant
Office of Financial Management (One Washington)
08.2023 - Current
Senior Office Assistant
Lewis County Parks & Recreation
06.2022 - 07.2023
Sales and Administration
Les Schwab Tire Center
07.2018 - 12.2021
Sporting Goods Associate
Bi-Mart Corporation
04.2016 - 06.2018
Shift Lead
Burger King
09.2013 - 04.2016
High School Diploma -
Scappoose High School
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