Dynamic Program Coordinator at Madison Early Childhood Learning Center with a proven track record in program management and customer service. Enhanced operational efficiency through strategic planning and staff evaluation, significantly reducing registration wait times. Adept at problem-solving and maintaining compliance with state policies, ensuring a seamless experience for families and staff alike.
Overview
36
36
years of professional experience
1
1
Certification
Work History
Program Coordinator
Madison Early Childhood Learning Center
08.2013 - 07.2025
Implemented evaluation tools to measure program effectiveness, utilizing data-driven insights for continuous improvement.
Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Streamlined registration process for new families, significantly reducing wait times.
Improved staff efficiency by introducing new project management tools and training.
Improved team collaboration with establishment of regular coordination meetings and updates.
Oversaw staff schedules and assignments to handle programming demands.
Collaborated with various teams to uncover issues, identify applicable solutions, and offer guidance.
Entered children in to our DASL program.
Maintained customer billing, invoices and ODJFS eligibility.
Track all educational assessments.
Prepared and maintained all student and staff files.
Communicated with families to ensure a smooth entry for their child in to our program.
Maintained State license policies and procedures.
Stocker
Wal-Mart Supercenter
06.2008 - 11.2008
Organized stock inventory, ensuring optimal product placement and accessibility.
Collaborated with team to maintain store appearance and operational efficiency.
Monitored stock levels, identifying products for reorder to prevent shortages.
Laborer
Hi-Stat/ Stoneridge
11.2006 - 07.2007
Operated machinery to assist in construction of car parts.
Ensured compliance with safety regulations while performing various labor tasks.
Collaborated with team members to complete projects efficiently and on schedule.
Maintained equipment and supplies to ensure maximum efficiency.
Ability to move to various areas in the building to as to maintain production.
Laborer
Marco Photo Service
09.1999 - 04.2000
Proof products for defects.
Ensure orders completion.
Sort products by customer preferred preference.
Pack, label and load product.
Kitchen Staff Member
Deschner's Pizza
06.1992 - 10.1992
Prepared and cooked menu items according to established recipes and standards.
Maintained cleanliness and organization of kitchen and work areas, ensuring compliance with health regulations.
Assisted in training new kitchen staff on food preparation techniques and safety protocols.
Coordinated inventory management, including stock rotation to minimize waste and ensure freshness.
Collaborated with team members to streamline food preparation processes, enhancing overall efficiency.
Implemented best practices for food storage and handling to comply with safety guidelines and regulations.
Assistant Manager
Clara's Pizza
12.1989 - 06.1992
Implemented operational procedures to enhance team efficiency and productivity.
Lead Teacher, Preschool Classroom at Early Childhood Preschool & Learning CenterLead Teacher, Preschool Classroom at Early Childhood Preschool & Learning Center