Rebecca Scott

Avondale,AZ

Summary

Seasoned insurance specialist with excellent planning and problem solving abilities. Offering several years of experience and a willingness to take on any challenge. Organized, driven and adaptable professional with successful history managing high caseloads in fast-paced environments.

Overview

years of professional experience

Work History

Claims Specialist

Industrial Commission of Arizona

Phoenix , AZ

09.2011 - 09.2023

Reviewed and analyzed insurance claims to determine validity, completeness, accuracy, and eligibility for payment.
Facilitated communication between claimants, providers, attorneys, adjusters, employers, and other parties involved in a claim.
Assisted with filing appeals on denied claims with insurance companies.
Compiled data from multiple sources for reporting purposes.
Interpreted legal documents related to claims processing such as contracts and policy language.
Maintained detailed records of all claim activities including notes about conversations with claimants or representatives.
Performed periodic audits of closed files to ensure accuracy of documentation and compliance with regulations.

Education

High School Diploma -

Maryvale High School

Phoenix, AZ

05-2008

Some College (No Degree) - Education

Glendale Community College

Glendale, CA

Skills

Compliance Management
Documentation Review
Insurance knowledge
Claims Processing
Microsoft Office
Verbal Communication

Claims Investigation
Teamwork and Collaboration
Customer Service
Data Entry
Account Management
Professionalism

Affiliations

Special Projects
Claims Seminar Presenter
Safety Committee Rep
Division Newsletter Editor
Standard Works
YouTube Training Videos

Timeline