Proven track record of success in real estate and legal assistance, exemplified by my tenure at Century 21 Everest, where I mastered contract negotiation and client relations. Leveraging strong negotiation skills and a dedicated work ethic, I consistently delivered exceptional results, including streamlined transaction processes and enhanced client satisfaction. Skilled in legal document preparation and property marketing, my approach is always client-focused and results-driven.
Overview
26
26
years of professional experience
Work History
Realtor
Century 21 Everest
02.2014 - Current
Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
Marketed and sold property for clients by hosting open houses and advertising online and in print.
Maintained connections with clients to encourage repeat business and referrals.
Delivered exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process.
Streamlined contract negotiations by meticulously reviewing documents and communicating clearly with all involved parties.
Collaborated with other agents to ensure timely closings and successful transactions for all parties involved.
Provided expert advice on property values, guiding clients to make informed decisions when buying or selling homes.
Ensured compliance with federal/state laws regulating real estate transactions.
Educated clients on changing or updating properties, buying, and selling techniques and processes to maintain curb appeal.
Assisted clients in navigating complex financial transactions, ensuring a smooth process from start to end.
Leveraged market knowledge and analysis to provide guidance and advice on best options for clients.
Reviewed and executed confidential documents, contracts and disclosures.
Coordinated appointments to show tenants and buyers prospective homes.
Prepared and presented contracts and other legal documents to clients.
Negotiated contracts with buyers and sellers to maximize customer savings.
Legal Assistant
Parsons Behle and Latimer
06.2008 - 02.2014
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Optimized calendar management for attorneys by scheduling appointments strategically while considering priorities and minimizing conflicts.
Maintained electronic filing systems and categorized documents.
Reduced errors in court filings by meticulously proofreading documents for accuracy before submission.
Revised and finalized letters, briefs, and memos.
Interviewed clients to obtain information relevant to cases.
Booked airfare, hotel, and ground transportation to coordinate office travel.
Delivered exceptional service to clients by assisting them with routine needs like obtaining copies of pertinent records or directing them to appropriate resources when needed.
Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.
Created weekly, monthly, and quarterly expense reports.
Legal Assistant
Blake Nakamura, Attorney at Law
07.2004 - 06.2007
Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
Contacted witnesses to testify under oath at court hearings.
Created weekly, monthly, and quarterly expense reports.
Assisted attorneys with reviewing and organizing witness reports.
Interviewed clients to obtain information relevant to cases.
Reviewed, edited and proofread litigation for proper grammar, spelling and punctuation.
Produced legal documents such as briefs, pleadings and appeals.
Communicated pertinent information to clients via phone, email, and mail.
Created spreadsheets to track client progress and document billable hours.
Assisted with trial preparation, including creation of exhibits, compilation of witness lists, and organization of evidence materials.
Delivered exceptional service to clients by assisting them with routine needs like obtaining copies of pertinent records or directing them to appropriate resources when needed.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Streamlined office operations by implementing efficient filing systems and organizational strategies.
Loan Processor
New Freedom Mortgage
04.1998 - 05.2004
Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
Ensured accuracy of client information, verifying data collected during the application process and updating records as needed.
Assisted clients in understanding complex financial documents required for completing their loan applications successfully.
Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants.
Assisted loan officers with origination and closing processes to fastrack procedures and promote teamwork.
Prepared documents for underwriting by verifying client income, credit reports, and other information.
Managed multiple loans simultaneously ensuring timely completion of each task assigned without compromising on compliance or quality standards.
Provided quick turnaround times to maintain fast-past schedule.
Strengthened relationships with clients through consistent follow-up calls and personalized attention to their needs.
Analyzed credit reports to determine eligibility of applicants and capacity for loan products.
Handled any conditions sent from underwriting departments.
Coordinated closing process with attorneys, title companies, and government clerks.
Processed loan applications and monitored progress from start to finish.
Compiled closing packages for drafting and presentation accuracy.
Developed and maintained relationships with customers, lenders and other third parties.