Rebecca See
Midlorhian,MD
Summary
Dynamic leader with a proven track record at Sterling Care Nursing Home, adept in activities planning and customer service. Excelled in enhancing resident engagement and satisfaction through innovative event planning and effective relationship building. Demonstrated flexibility and senior living experience, achieving significant improvements in social integration and family relationships. Cheerful Activity Aide plans, organizes and directs activity programs that pique interest of nursing home residents and promote life enrichment. Creative, outgoing and motivational healthcare worker passionate about planning activities and events for seniors at long-term care facility. Collaborates with interdisciplinary teams to meet recreation program and service goals. Creative individual with exceptional background spent in [Type] industry. Engaging demeanor to work with people of different cultures and personalities. Approached each day and unique challenges with enthusiasm, patience, and humor. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Activity Aide
Sterling Care Nursing Home
02.2024 - 09.2024
- Visited with residents to enhance sensory stimulation and reality orientation and meet individual needs as outlined in activity care plan.
- Facilitated community outings for groups of residents, providing opportunities for social integration within the broader community setting.
- Enhanced resident engagement by organizing and leading daily activities tailored to their interests and abilities.
- Promoted mental stimulation for residents with memory-focused activities such as puzzles and trivia contests.
- Assisted in maintaining a safe and clean environment, ensuring all activity areas were organized and properly equipped for scheduled events.
- Supported physical wellbeing of residents by assisting with exercise programs and encouraging participation in activities.
- Reported hazardous conditions to supervisor or nurse to maximize safety and well-being of residents.
- Enriched residents'' cultural experiences by incorporating diverse music, food, and traditions into activity offerings.
- Explained rules for games so all parties understood how to take part in entertainment.
- Documented daily activities and intake in nursing notes, care plans and communication books to fulfill state requirements.
- Advocated for resident needs during interdisciplinary meetings, ensuring the provision of appropriate resources and support to maximize participation in desired activities.
- Planned and implemented activity programs, special events and outings for residents to improve cognitive functions and emotional and mental health.
- Coordinated special events such as holiday celebrations or themed parties, creating memorable experiences for both residents and their families.
Store Manager
Shoe Show Mega Store
02.2021 - 10.2023
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Rotated merchandise and displays to feature new products and promotions.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Supervised guests at front counter, answering questions regarding products.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
- Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
Acting Store Manager
Sally Beauty Supply and Equipment
09.2022 - 03.2023
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Rotated merchandise and displays to feature new products and promotions.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Approved regular payroll submissions for employees.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Supervised guests at front counter, answering questions regarding products.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
- Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
Sales Associate/Assistant Store Manager
Rue21
09.2017 - 08.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Cook Supervisor
Health Care Service Corporation, HCSC
11.2016 - 10.2017
- Ensured consistent food quality with strict adherence to recipes, portion control, and presentation standards.
- Trained new hires in proper cooking techniques, equipment usage, and safety protocols, increasing overall team proficiency.
- Improved staff productivity by providing clear instructions, guidance, and constructive feedback on their performance.
- Reduced food waste by carefully monitoring inventory levels and implementing proper storage practices.
- Maintained a clean and hygienic kitchen environment through regular cleaning schedules and strict sanitation policies.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Implemented effective time-management strategies within the kitchen team, enabling smoother meal preparation during peak hours.
Sales Associate
Doller General
02.2015 - 09.2016
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Miss Becca's Day Care
0wner and Operator
11.1997 - 01.2011
- Managed internal projects to develop product applications for future grades of steel under development.
- Evaluated design alternatives with rigorous sensitivity analyses, ensuring optimal engineering solutions were selected based on performance criteria.
- Achieved more accurate fatigue life predictions by incorporating advanced material constitutive models into FEA simulations.
- Executed virtual product testing using dynamic simulations, enabling faster design iterations and cost savings through reduced physical prototypes.
Education
High School Diploma -
Mt.Savage High School
Mount Savage, MD06.1983
Skills
- Patience and Tolerance
- Attendance record-keeping
- Relationship Building
- Activities supervision
- Activities Planning
- Client Relationships
- Event supervision
- Activity Assessment
- Customer Service
- Flexibility
- Senior living experience
- Documentation skills
- Schedule Management
- Project Management
- Schedule Coordination
- Social integration
- Group facilitation
- Event Planning
- Presentation Development
- Family relationship development
Accomplishments
- Achieved [Result] through effectively helping with [Task].
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Documented and resolved [Issue] which led to [Results].
- Supervised team of [Number] staff members.
- Collaborated with team of [Number] in the development of [Project name].
Certification
- Certified [Job Title], [Company Name] - [Timeframe]
Timeline
Activity Aide
Sterling Care Nursing Home
02.2024 - 09.2024
Acting Store Manager
Sally Beauty Supply and Equipment
09.2022 - 03.2023
Store Manager
Shoe Show Mega Store
02.2021 - 10.2023
Sales Associate/Assistant Store Manager
Rue21
09.2017 - 08.2020
Cook Supervisor
Health Care Service Corporation, HCSC
11.2016 - 10.2017
Sales Associate
Doller General
02.2015 - 09.2016
Miss Becca's Day Care
0wner and Operator
11.1997 - 01.2011
- Certified [Job Title], [Company Name] - [Timeframe]
High School Diploma -
Mt.Savage High School
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