Rebecca Seedborg
Hawaiian Gardens,CA
Summary
Experienced and dependable worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
14
14
years of professional experience
Work History
GSR
Extended Stay America
Orange County, USA
10.2017 - 04.2023
- Identified needs of customers promptly and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Worked effectively in team environments to make the workplace more productive.
- Greeted guests warmly and provided information about hotel services.
- Handled check-ins and check-outs efficiently to ensure smooth operations.
- Assisted guests with inquiries and resolved issues promptly.
- Coordinated with housekeeping to ensure room readiness for arrivals.
- Processed payments and managed cash transactions accurately.
- Maintained cleanliness and organization of the front desk area.
- Answered phone calls and responded to inquiries from guests or other departments in a professional manner.
- Resolved customer complaints in a timely manner while following company policies and procedures.
- Ensured that all guest requests were met promptly, courteously and efficiently.
- Input customer data into reservation systems and updated to reflect room changes.
- Managed cash drawer according to established accounting guidelines.
- Assisted with room reservations, changes and cancellations.
Concession Stand Worker
Legends Hospitality
Anaheim, USA
03.2017 - 09.2017
- Prepared and served food and beverages to customers efficiently.
- Managed daily operations of concession stand during events.
- Maintained cleanliness and organization of the concession area consistently.
- Handled cash transactions accurately and processed payments swiftly.
- Communicated effectively with other staff members in order to maintain a smooth workflow during peak hours.
- Performed opening, closing duties including setting up, breaking down equipment and cleaning work areas.
- Answered patron questions about menu items, pricing and potential food allergy risks.
- Greeted customers and provided excellent customer service.
- Prepared items according to written or verbal orders, working on several different orders.
Assistant Store Manager
Dollar Tree Incorporated
Long Beach, USA
04.2009 - 05.2016
- Assisted in managing store operations and ensuring compliance with company policies.
- Coordinated staff schedules to optimize labor and enhance customer service.
- Trained new employees on store procedures and customer engagement techniques.
- Maintained a neat, clean, organized work environment that meets company standards.
- Delegated work to staff, setting priorities and goals.
- Managed inventory by restocking shelves and organizing displays effectively.
- Processed transactions accurately using point-of-sale systems.
- Walked sales floor and organized shelves and aisles maintaining cleanliness and processing go backs.
Education
High school or equivalent - High School Graduate
Artesia High School
Lakewood, CA 09.2004 - 02/2008
Skills
- Training
- Management
- Budgeting
- Customer Service
- Hotel experience
- Front desk
- Guest services
- Hospitality
- Phone etiquette
- Guest relations
References
- Denise Hernandez, (562)507-5041, 8yrs
- Cristina Ocampo, (714)552-8696, 6yrs
- Ruby Avalos, (909)542-7130
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
GSR
Extended Stay America
10.2017 - 04.2023
Concession Stand Worker
Legends Hospitality
03.2017 - 09.2017
Assistant Store Manager
Dollar Tree Incorporated
04.2009 - 05.2016
High school or equivalent - High School Graduate
Artesia High School
09.2004 - 02/2008