Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Rebecca Shamp

Bozrah,CT

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. An eager team player that brings valuable experience in customer service and administrative duties that is ready to deliver a hard work ethic for the team goals.

Overview

6
6
years of professional experience

Work History

Referral Coordinator

Hartford Healthcare
08.2023 - Current
  • Use of scheduling programs such as Epic
  • Display strong team work and work well with all four offices.
  • Provided exceptional customer service, addressing patient concerns and inquiries regarding the referral process.
  • Display strong administrative skills with instruction of the office manager
  • Scheduled appointments with specialists on behalf of clients.
  • Demonstrated strong attention to detail and organizational skills in managing a high volume of referrals while maintaining exceptional levels of patient care.
  • Maintained a high level of accuracy in referral documentation, ensuring smooth transitions between healthcare providers.

Express Service Advisor

Hammonasset Ford
05.2021 - 08.2023
  • Advising customers on vehicle maintenance and scheduling customer appointments as needed
  • Forming a positive relationship with customers
  • Performing administrative duties as directed by the service manager
  • Display strong technological skills with Microsoft office and various other computer platforms.
  • Assisted in maintaining a clean and organized service area, contributing to a professional environment for both staff and customers.
  • Monitored technician progress on assigned tasks, ensuring quality control measures were met consistently.
  • Informed customers of vehicle progress and completion time, service expenses and changes to properly address concerns.

Sales Associate

Banana Republic
08.2019 - 05.2021
  • Maintain the overall cleanliness of the store by picking up after customers
  • Customers engage and communicate in a high paced work environment
  • Doing purchases and transactions and skilled in the cash register.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

Sales Associate

TJ Maxx
07.2018 - 06.2019
  • Maintain the overall cleanliness of the store by picking up after customers
  • Customers engage and communicate in a high paced work environment
  • Doing purchases and transactions and being skilled in the cash register.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

Education

Associate of Science - Nursing

Connecticut State Community College

Bachelor of Science - Earth Science

Southern Connecticut State University
New Haven CT
05.2022

High School Diploma -

The Morgan School
Clinton, CT
06.2019

Skills

  • Customer Service
  • Microsoft office proficiency
  • Analytics and problem solving
  • Attention to detail
  • Scheduling and reception
  • Medical Terminology
  • Multi-line phone proficiency
  • Data entry proficiency
  • Records Management
  • Strong Work Ethic
  • Database Management

Accomplishments

Dean's List, Fall 2019, Current, Awarded to students who earn a 3.5 GPA or higher in the current semester

Timeline

Referral Coordinator

Hartford Healthcare
08.2023 - Current

Express Service Advisor

Hammonasset Ford
05.2021 - 08.2023

Sales Associate

Banana Republic
08.2019 - 05.2021

Sales Associate

TJ Maxx
07.2018 - 06.2019

Associate of Science - Nursing

Connecticut State Community College

Bachelor of Science - Earth Science

Southern Connecticut State University

High School Diploma -

The Morgan School

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Rebecca Shamp