Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
15
15
years of professional experience
Work History
Referral Specialist
Hendricks Medical Center
Abilene, TX
03.2023 - Current
Processed incoming referral requests for medical services and submitted them to the appropriate insurance companies for authorization.
Maintained detailed records of all patient referrals, including dates of submission, status updates, and any additional information required by insurance providers.
Researched and responded to inquiries from providers regarding pending or denied referrals in a timely manner.
Verified insurance eligibility for referred services using online databases and contacted insurers directly when needed.
Provided support to referring physicians in obtaining pre-authorization for services as necessary.
Administrative Assistant
SSC Services For Education
College Station, TX
06.2020 - 07.2022
Processed invoices for payment using accounting software applications.
Entered data into spreadsheets using Microsoft Excel or other similar programs.
Answered phone calls and emails to provide information, resulting in effective business correspondence.
Provided secretarial and office management support while building cooperative working relationships.
Responded effectively to sensitive inquiries or complaints.
Maintained accurate department and customer records.
Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
Composed correspondence, reports and meeting notes.
Created spreadsheets in Microsoft Excel for record-keeping and reporting.
Property Appraiser
Washington County Appraisal District
Brenham, Texas
09.2017 - 06.2020
Analyzed data and market trends to determine current value of properties.
Conducted on-site inspections of residential, commercial, industrial and agricultural properties.
Compiled reports detailing property characteristics, comparable sales information and applicable regulations.
Inspected improvements such as buildings, fences, drainage systems., to determine their condition and impact on value.
Utilized computer software programs to generate detailed analyses of properties' values.
Communicated with clients regarding the results of appraisals or assessments.
Maintained a database containing all relevant information related to appraisals.
Prepared presentations summarizing findings from appraisals for review by supervisors or management teams.
Maintained up-to-date knowledge of local market information.
Utilized data regarding nearby properties to help determine value on property being appraised.
Appraised specified number of properties per week despite changing workloads and production goals.
Administrative Assistant
Texas Department Of Criminal Justice
Somerville, TX
07.2013 - 08.2016
Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
Ensured efficient operation of office equipment such as printers, copiers and fax machines.
Processed invoices for payment using accounting software applications.
Entered data into spreadsheets using Microsoft Excel or other similar programs.
Prepared expense reports on behalf of executives in accordance with company policies and procedures.
Handled confidential documents in an organized fashion according to established protocol.
Answered phone calls and emails to provide information, resulting in effective business correspondence.
Inventoried and ordered supplies for office.
Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Accounts Payable Assistant
Brenham State Supported Living Center
Brenham, TX
05.2009 - 06.2013
Reviewed and verified invoices for accuracy and completeness.
Maintained accurate records of payments, credits, and other transactions.
Performed data entry into the accounting system to ensure the accuracy of financial reporting.
Interfaced and responded to inquiries to correct accounts payable discrepancies.
Kept detailed records of accounts payable by creating reports and updating vendor balance sheets.
Communicated effectively with vendors regarding billing inquiries or discrepancies.
Ensured compliance with company policies and procedures relating to accounts payable processes.
Ensured all required supporting documentation is attached before processing payments.
Verified and processed invoices from vendors and contacted suppliers regarding billing errors.
Education
High School Diploma -
Fairfield High School
Fairfield, TX
05-1988
Some College (No Degree) - Administrative Assistance and Secretarial Science
McLennan Community College
Waco, TX
Skills
Insurance precertification processes
Accurate Documentation
Multi-line phone proficiency
Outbound calls
HIPAA Regulations
Organizational abilities
Referral tracking
Follow-up skills
Insurance Verification
Filing
Data Entry
Clerical Support
Office Administration
Office Equipment Maintenance
Multi-Line Phone Systems
Typing proficiency
General accounting
Statement Review
Year-end reporting
Purchase Order Management
Account Reconciliation
Data Collection
Property valuations
Attention to Detail
Team Collaboration
Decision-Making
Market Research
Professionalism
Task Prioritization
Adaptability and Flexibility
Organizational Skills
Written Communication
Reliability
References
References available upon request.
Timeline
Referral Specialist
Hendricks Medical Center
03.2023 - Current
Administrative Assistant
SSC Services For Education
06.2020 - 07.2022
Property Appraiser
Washington County Appraisal District
09.2017 - 06.2020
Administrative Assistant
Texas Department Of Criminal Justice
07.2013 - 08.2016
Accounts Payable Assistant
Brenham State Supported Living Center
05.2009 - 06.2013
High School Diploma -
Fairfield High School
Some College (No Degree) - Administrative Assistance and Secretarial Science
Medical Records Specialist /Patient Service Specialist at Hendricks Medical Center / TTUHSC / TDCJMedical Records Specialist /Patient Service Specialist at Hendricks Medical Center / TTUHSC / TDCJ