Rebecca Shaw
Lake Crystal,MN
Summary
Dynamic Registered Nurse with extensive experience at Mayo Clinic Health System, excelling in medication administration and patient advocacy. Proven track record in enhancing patient outcomes through compassionate care and strong clinical judgment. Skilled in developing individualized care plans and fostering interdisciplinary collaboration, resulting in improved patient satisfaction and safety.
Overview
29
29
years of professional experience
Work History
Registered Nurse-ICU/PCU
Mayo Clinic Health System-Mankato
Mankato, MN
10.2021 - Current
- Administered medications and monitored patient responses to ensure safety and effectiveness.
- Collaborated with multidisciplinary teams to develop and implement patient care plans.
- Educated patients and families on treatment options, procedures, and self-care techniques.
- Conducted thorough assessments to identify patient needs and prioritize care delivery.
- Implemented infection control protocols to maintain hygiene standards in clinical settings.
- Utilized critical thinking skills to prioritize nursing interventions based on patient’s acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
- Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
- Provided support for patient’s families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones.
- Promoted a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.
- Contributed to interdisciplinary team meetings by presenting relevant clinical data about patient’s progress toward reaching established goals of care.
- Facilitated patient transitions between different levels of care, ensuring continuity of services and minimizing disruptions in treatment plans.
- Demonstrated expertise in wound management techniques resulting in accelerated healing times for patients with complex wounds or pressure injuries.
- Collaborated with interdisciplinary teams to develop comprehensive care plans for complex cases.
- Educated family members and caregivers on patient care instructions.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Managed patients recovering from medical or surgical procedures.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Conducted regular inspections of life support equipment and implemented adjustments to ensure optimal patient conditions.
- Investigated and resolved issues affecting hospital operations and patient care.
Patient Care Manager-SDC/PACU/OR
Mayo Clinic Health System-Mankato
Mankato, MN
05.2012 - 05.2017
- Oversaw patient care operations, improving service delivery and patient satisfaction.
- Developed and implemented care plans in collaboration with multidisciplinary teams.
- Trained and mentored nursing staff on best practices for patient management.
- Ensured compliance with healthcare regulations and quality standards across departments.
- Coordinated communication between patients, families, and healthcare providers to optimize care continuity.
- Analyzed patient feedback to identify areas for quality improvement initiatives.
- Led strategic initiatives to streamline workflows, resulting in reduced wait times for patients.
- Managed budgets and resources effectively to reduce departmental costs while maintaining high standards of care.
- Developed strong interdisciplinary team collaboration, resulting in better patient outcomes.
- Oversaw day-to-day operations of the department, ensuring seamless coordination between all members of the care team.
- Worked with providers to define quality metrics and outcome reporting process.
- Ensured compliance with healthcare regulations by implementing policies and procedures for the highest quality of care.
- Promoted a positive work environment by fostering effective communication, teamwork, and employee engagement.
- Collaborated with physicians and other healthcare professionals to develop comprehensive treatment plans for patients.
- Spearheaded initiatives to improve overall patient experience, leading to increased satisfaction scores and positive reviews.
- Increased patient safety by enforcing strict infection control measures and monitoring adherence to protocols.
- Addressed family concerns promptly by collaborating closely with support services such as social workers or financial counselors.
- Enhanced staff efficiency through comprehensive training programs and performance evaluations.
- Established benchmarks for quality improvement projects, monitoring progress regularly to ensure timely achievement of goals.
- Collected and aggregated data to identify problems or trends, such as turnaround time and issues with physician offices.
- Facilitated ongoing staff development through workshops, seminars, and mentoring opportunities.
- Streamlined patient flow by optimizing appointment schedules and reducing wait times.
- Reduced readmission rates through diligent discharge planning and thorough patient education on self-care practices.
- Championed a culture of continuous learning within the department by sharing latest research findings and best practices with colleagues.
- Implemented evidence-based practices in patient care, resulting in improved health outcomes and lower complications rates.
- Communicated with healthcare providers to facilitate continuity of care.
- Participated in team meetings and trainings to stay updated on best practices and new developments in care management.
- Educated clients and families on community resources, treatment options and health care services to better manage conditions.
- Responded to emergency situations and provided support to promote client safety and wellbeing.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
Registered Nurse-4th Med Surg/Hospice
Immanuel-St. Joseph's Mayo Health System
Mankato, MN
05.1999 - 05.2012
- Administered medications and treatments per physician orders to ensure patient safety and compliance.
- Monitored vital signs, documenting changes accurately to inform care decisions and enhance patient outcomes.
- Collaborated with interdisciplinary teams to develop and implement individualized care plans for diverse patient populations.
- Educated patients and families on health management strategies, promoting adherence to treatment regimens.
- Assisted in training new nursing staff, fostering knowledge sharing and enhancing team efficiency within the unit.
- Led quality improvement initiatives that streamlined workflows, increasing overall departmental efficiency and care delivery speed.
- Mentored junior nurses, providing guidance on complex cases while promoting best practices in patient care management.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
- Provided support for patients'' families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones.
- Managed patients recovering from medical or surgical procedures.
Student Nursing Assistant
Immanuel-St. Joseph's Mayo Health System
Mankato, MN
05.1997 - 05.1999
- Assisted nursing staff with patient care tasks and daily activities.
- Monitored patient vital signs and reported changes to registered nurses.
- Provided compassionate support to patients, enhancing overall care experience.
- Maintained cleanliness and organization of patient rooms and common areas.
- Assisted nurses with daily tasks, streamlining workflow and increasing efficiency within the healthcare team.
- Followed directions of licensed nurses to administer medications and treatments.
- Documented patient information accurately in electronic health records systems.
- Adapted quickly to changing situations in fast-paced healthcare environment.
- Educated patients and their families about disease management strategies for optimal health outcomes at home after discharge.
Education
Bachelor of Science - Nursing
Mankato State University
Mankato, MN05.1999
Bachelor of Science - Health Science/Community Health-Public Education
Mankato State University
Mankato, MN05.1998
Associate of Arts - Liberal Arts/Open Studies
Mankato State University
Mankato, MN05.1996
Skills
- Medication and IV administration attention to detail
- Direct patient care relationships
- Patient assessments
- Strong clinical judgment
- Patient and family advocacy
- Compassion and empathy
- Intravenous therapy
- Professional bedside manner
- Advanced cardiac life support (ACLS) and basic life support (BLS) certification
- Relationship building/Patient relations
- Emotional awareness/intelligence
- Strong Hospice and palliative care desire
- 9 years of Hospice experience
- Previously PICC line insertion RN trained for 4 years
- Prior PALS and TNCC certification
- Bronze certification complete, working on silver certification currently
- Former Nursing Instructor at SCC for two years
- Master’s in Education has been started
- Currently working on PCCN specialty certification
- Member of Nursing Practice Governance Council since 2024
Timeline
Registered Nurse-ICU/PCU
Mayo Clinic Health System-Mankato
10.2021 - Current
Patient Care Manager-SDC/PACU/OR
Mayo Clinic Health System-Mankato
05.2012 - 05.2017
Registered Nurse-4th Med Surg/Hospice
Immanuel-St. Joseph's Mayo Health System
05.1999 - 05.2012
Student Nursing Assistant
Immanuel-St. Joseph's Mayo Health System
05.1997 - 05.1999
Bachelor of Science - Nursing
Mankato State University
Bachelor of Science - Health Science/Community Health-Public Education
Mankato State University
Associate of Arts - Liberal Arts/Open Studies
Mankato State University