REBECCA SHEAGREN
Franklin,KY
Summary
Results-driven Firearms Lead accustomed to overseeing operations with strong attention to detail. History of meeting demanding group objectives through employee training, motivation and performance management. Working knowledge of optimal practices and safety behaviors for Firearms.
Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder. Team Leader experienced in directing activities in Retail setting. Talented at developing strategies, setting goals and training employees. Confident and decisive when communicating goals and vision to succeed. First-class problem solver with excellent interpersonal skills.
Overview
7
7
years of professional experience
Work History
Firearms Lead
Cabela's
Bowling Green, KY
10.2021 - Current
- Coached team members in techniques necessary to complete job tasks.
- Trained new team members by relaying information on company procedures and safety requirements.
- Worked different stations to provide optimal coverage and meet production goals.
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
- Continuously checked products for quality assurance according to strict guidelines.
- Performed high quality customer service from selection and sales to final purchase.
- Kept accurate logs of inventory of firearms and related merchandise.
- Cash handling on a management level.
Substitute Teacher
Monroe County Board Of Education
Key West, FL
09.2019 - 05.2021
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Supervised lunchroom and recess activities.
- Kept accurate and current attendance records and assignment sheets to maintain file compliance.
- Organized and cleaned teaching areas after daily use to maintain high standards for returning teachers or other substitutes.
- Provided instruction for students in core subject areas.
- Assigned, explained and graded homework.
- Administered and graded tests and quizzes and reported performance to primary teacher.
Deli Manager
Murray's Market
Summerland Key, FL
01.2018 - 08.2019
- Set schedules for 4 staff members by planning and designating shifts and hours.
- Controlled inventory costs by carefully managing portion control and reducing waste.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Inventoried food products and associated materials on daily basis.
- High levels of customer service.
- Cash handling and register supervision.
- Vendor check in/payment duties.
Mail Carrier
USPS
Big Pine Key, FL
10.2014 - 08.2017
- Delivered mail and packages to customers on prescribed route while processing check submissions, money orders and stamp purchases in field.
- Sorted mail according to order of address appearance for easy access in field.
- Signed and received mail with signature requirements upon delivery and loading.
- Kept inventories of stamps and other supplies and re-stocked as necessary to prepare for customer needs.
- Maintained records on customers with mail forwarding and change of address requests.
- Directly interacted with customers to deliver mail, packages and ordered goods.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Greeted customers and answered questions regarding mail pick up times, postal regulations and delivery costs.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
- Sold stamps to customers along route and counted back bills and change to avoid errors.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
Education
High School Diploma -
Carlsbad High School
Carlsbad, NM05.1996
Skills
- Corrective Actions
- Lead Identification
- Customer Service
- Operational Efficiency and Safety
- Team Monitoring
- Job Assignments
- Guest Satisfaction
- Performing Evaluations
- POS Transactions
- Overseeing Personnel
- Workload Delegation
- Clerical Support
Timeline
Firearms Lead
Cabela's
10.2021 - Current
Substitute Teacher
Monroe County Board Of Education
09.2019 - 05.2021
Deli Manager
Murray's Market
01.2018 - 08.2019
Mail Carrier
USPS
10.2014 - 08.2017
High School Diploma -
Carlsbad High School
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