Summary
Overview
Work History
Skills
Additional Information
References
Timeline
Generic

REBECCA SHELTON

Summary

Administrative Professional who goes above and beyond basic tasks and takes on multiple projects at once. Excellent work ethic and strength in boosting company morale. Highly organized, proactive and punctual with team-oriented mentality.

Overview

11
11
years of professional experience

Work History

Community Liaison

Community Hospice
Modesto, CA
01.2023 - Current
  • Actively promoted positive messaging about the organization's mission throughout the region.
  • Developed and implemented plans for outreach initiatives to engage community members.
  • Responded to inquiries from patients and/or family members regarding service availability or program information.
  • Created reports detailing outcomes of projects and programs within the local area.

Home Care Coordinator/Home Care Supervisor

WelbeHealth
Stockton, CA
08.2021 - 01.2023
  • Collaborates with multi-disciplinary staff to improve overall participant care and response times.
  • Communicates with participants with compassion while keeping medical information private.
  • Assess participant home care needs and safety in the home
  • Train and mentor new home care coordinators
  • Timely and accurate documentation
  • Create work schedules to provide quality service to participants and maintain employee satisfaction.
  • Listened to participant feedback and responded to maintain or improve processes.

Community Liaison

Community Hospice/Hospice of San Joaquin
Stockton, CA
08.2019 - 07.2021
  • Met with patients and families to give EOB, sign paperwork and help assess care needs.
  • Liaised with community members, business owners and officials to address current issues and find appropriate solutions.
  • Provided community education about local medical facilities, hospice care and resources to enlighten and inform.
  • Received processed and tracked patient documentation with speed and accuracy.

Sales Counselor

O'Connor Woods
Stockton, CA
04.2018 - 07.2019
  • Use networking opportunities to create successful, on-going business relationships.
  • Meet target goals by bringing in monthly referrals
  • Tours of the community.
  • Meeting occupancy goals.
  • Collected medical forms and scheduled assessments

Intake Coordinator/Regional Marketing Manager

Visiting Angels
Stockton, CA
05.2013 - 04.2018
  • Client assessments and office management
  • Interviewed caregivers
  • Weekly scheduling and coordination
  • Computer proficiency
  • Regional Marketing and Business Development Increased overall sales by 20% last year.

Skills

  • Scheduling and coordination
  • Client assessments
  • Strategic Planning
  • Excellent customer service
  • Communications
  • Operational improvement
  • Cross-functional teamwork
  • Supervising and Mentoring
  • Interviewing and onboarding
  • Business Development

Additional Information

Social media knowledge, Excellent planner and coordinator, Accurate and detailed, Customer service-oriented, Articulate and well-spoken.

References

References available upon request.

Timeline

Community Liaison

Community Hospice
01.2023 - Current

Home Care Coordinator/Home Care Supervisor

WelbeHealth
08.2021 - 01.2023

Community Liaison

Community Hospice/Hospice of San Joaquin
08.2019 - 07.2021

Sales Counselor

O'Connor Woods
04.2018 - 07.2019

Intake Coordinator/Regional Marketing Manager

Visiting Angels
05.2013 - 04.2018

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REBECCA SHELTON