Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rebecca Simmons

Mc Dowell,VA

Summary

Cordial Patient Access Specialist with demonstrated customer service skills in all interactions, with both external and internal customers. Social and communicative with high regard for sensitive and confidential information. Clear understanding of HIPAA rules and insurance protocols. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Overview

16
16
years of professional experience

Work History

Patient Access Specialist

Augusta Health
07.2020 - 05.2024
  • Maintained patient confidentiality by adhering to HIPAA guidelines and hospital policies.
  • Provided exceptional customer service, addressing patient concerns promptly and professionally.
  • Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
  • Handled sensitive situations involving distressed patients with empathy maintaining professionalism throughout interactions.
  • Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
  • Identified insurance payment sources and listed payers in proper sequence to establish chain of payment.

Cleaner

Shumate Poultry
08.2008 - 06.2020

Cleaned floors and feed pans while adhering to safety and sanitation guidelines set by company standards

  • Removed trash, debris and other waste materials from premises.
  • Handled equipment, chemicals, and materials properly and with caution.

Farmer's Helper

Church Hill Produce
05.2014 - 04.2018
  • Loaded and unloaded farm supplies and materials and stored in correct barn location.
  • Planted, cultivated and harvested corn, wheat and hay crops for optimal growth.
  • Packaged [Type] products for shipment and additional processing.

Substitute Teacher

Highland High School
02.2008 - 05.2014
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
  • Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.

Education

Medical Specialties, Associate of Occupational Stu -

Independence University
Salt Lake City, UT
08.2019

Skills

  • Medical Terminology
  • Professionalism and Ethics
  • EMR
  • Information Collection
  • Insurance Verification
  • Patient Registration
  • HIPAA Compliance
  • Problem-Solving
  • Customer Service
  • Payment Processing
  • Calm and Effective Under Pressure
  • Insurance verifying

Timeline

Patient Access Specialist

Augusta Health
07.2020 - 05.2024

Farmer's Helper

Church Hill Produce
05.2014 - 04.2018

Cleaner

Shumate Poultry
08.2008 - 06.2020

Substitute Teacher

Highland High School
02.2008 - 05.2014

Medical Specialties, Associate of Occupational Stu -

Independence University
Rebecca Simmons