Summary
Overview
Work History
Education
Skills
Timeline
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Rebecca Smith

Austin,TX

Summary

Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.

Overview

18
18
years of professional experience

Work History

Head Medical Assistant

Family health center
05.2022 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Preformed well child checks, including but not limited too hearing screening, height, weight and spirometry testing
  • Collected and documented patient medical information such as blood pressure and weight.
  • Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Completed EKGs and other tests based on patient presentation in office.
  • Prepared lab specimens for diagnostic evaluation.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.

Wound Care Medical Assistant

Serena Group
03.2021 - 05.2022
  • Assisted physicians with minor surgeries and sterilizing instruments.
  • Performed general receptionist and clerical duties to facilitate proper functioning of nursing unit.
  • Instructed patients and caregivers on how to clean and dress wounds and how to prevent infections.
  • Implemented plans to prevent pressure ulcers and other wound developments.
  • Treated and carefully tended to vascular and diabetic ulcers.
  • Advised patients on proper nutrition and offered holistic solutions to severe conditions.
  • Assessed and treated draining of wounds and burns.
  • Maintained impeccable hospital cleanliness and sanitation for most effective treatment of wounds.
  • Documented and examined patient recovery and reported progress to doctors for effective management.
  • Evaluated patient histories, complaints, and current symptoms.
  • Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
  • Managed patients recovering from medical or surgical procedures.
  • Performed triage on incoming patients and determined severity of injuries and illnesses.
  • Changed Wound vacs as needed for optima healing time

Pediatric Medical Assistant II

Austin Regional Clinic
12.2019 - 03.2021
  • Aided in designing healthcare plans for pediatric patients based on individual medical needs and living situations.
  • Evaluated patient histories, complaints, and current symptoms.
  • Educated family members and caregivers on patient care instructions.
  • Documented treatments delivered, and medications administered, discharge instructions, and follow-up care.
  • Observed and documented patient factors such as diets, physical activity levels and behaviors to understand conditions and effectively modify treatment plans for well child checks
  • Recorded details regarding therapies to keep patient charts updated.
  • Performed triage on incoming patients and determined severity of injuries and illnesses.
  • Measured patient spirometry and hearing test's
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Completed EKGs and other tests based on patient presentation in office.
  • Oriented and trained new staff on proper procedures and policies.

OBGYN Phlebotomist and Medical Assistant

Seton Main
08.2015 - 11.2018


  • Facilitated patient referrals to specialists and other healthcare providers.
  • Evaluated patient histories, complaints, and current symptoms.
  • Provided skilled, timely and level-headed emergency response to critically-ill patients.
  • Worked closely with nurses to check on patient statuses and needs.
  • Performed venipunctures, finger sticks and heel sticks for both adult and newborn patients.
  • Worked effectively in fast-paced environments.
  • Preformed newborn bathing, vitals and weight
  • Assisted in Circumcision procedures
  • Helped with daily activities
  • Preformed critical glucose testing on newborns
  • Helped with daily activities

Phlebotomist

LabCorp
07.2014 - 07.2015
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Assembled tourniquets, needles, and blood collection devices to prepare work trays.
  • Packaged and shipped specimens to central lab daily.
  • Monitored patients for reactions and verified sample quality.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Verified patients' identification for proper sample collection.
  • Assisted in training and onboarding new phlebotomists.

Office Coordinator

Star Physical Therapy
01.2013 - 08.2014
  • Interacted with customers by phone, email, or in-person to provide information.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Oversaw accurate and efficient database management and digital file storage to support operational and recordkeeping requirements.
  • Provided clerical support, addressing routine, and special requirements.
  • Routed correspondence to facilitate timely communication between team members, customers and vendors.
  • Monitored vendor accounts and product updates to verify competitive pricing.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Coached new hires on company processes while managing employees to achieve maximum production.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Organized meetings for executives and coordinated availability of conference rooms for participants.

Medical Assistant

Planned Parenthood
11.2012 - 01.2013
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Assisted physicians with minor surgeries and sterilizing instruments.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Verified patient insurance coverage and collected required co-payments.
  • Prepared lab specimens for diagnostic evaluation.
  • Oriented and trained new staff on proper procedures and policies.

Phlebotomist

DCI BIO
07.2012 - 11.2012
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Assembled tourniquets, needles, and blood collection devices to prepare work trays.
  • Monitored patients for reactions and verified sample quality.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Verified patients' identification for proper sample collection.
  • Assisted in training and onboarding new phlebotomists.

Phlebotomist

Brackenridge Hospital
02.2006 - 02.2009
  • Drew blood from patients and donors
  • Executed daily operations ∙ Assembled tourniquet, needles, disposable containers for needles, blood collection devices, gauze, cotton and alcohol on work tray
  • Wrote, designed and produced charts ∙ Verified and recorded identity of patient and donor
  • Conversed with patient and donor to allay fear of procedure
  • Trained and managed Two people and achieved significant improvements in their productivity
  • Conducted interviews and took vital signs
  • Trained two former employees in blood draws ∙ Drew and tested blood samples to screen donors ∙ Successfully handled samples ∙ Structured and maintained a great work environment

Medical Assistant

Seton Main Hospital
02.2006 - 02.2009
  • Maintained accurate patient charts and medical records.
  • Monitored patient vital signs, lab results and other indicators of health.
  • Cared for patients by providing personal assistance and ambulation.
  • Participated in hospital and clinic staff meetings to discuss patient care.
  • Performed diagnostic tests and reported results to healthcare providers.
  • Assisted in minor bedside surgeries
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Transported patients between rooms and appointments or testing locations.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.

Education

Certified Surgical Tech -

American Allied Health
Austin, TX
11.2023

Phlebotomist Certification -

Austin Community College
Austin, TX
11.2012

Certification in Medical Assisting -

American Allied Health
Austin, TX
01.2012

Certification in Medical Administrative Assistant -

American Allied Health
Austin, TX
06.2009

Skills

  • Wound care specialist
  • Assessments
  • Medical terminology — Proficient
  • Understanding and using medical terminology
  • Full results: Proficient
  • Administrative assistant/receptionist — Proficient
  • Using basic scheduling and organizational skills in an office setting
  • Phlebotomy
  • Procedure Assistance
  • OB/GYN Procedures
  • Electrocardiographic Rhythm testing

Timeline

Head Medical Assistant

Family health center
05.2022 - Current

Wound Care Medical Assistant

Serena Group
03.2021 - 05.2022

Pediatric Medical Assistant II

Austin Regional Clinic
12.2019 - 03.2021

OBGYN Phlebotomist and Medical Assistant

Seton Main
08.2015 - 11.2018

Phlebotomist

LabCorp
07.2014 - 07.2015

Office Coordinator

Star Physical Therapy
01.2013 - 08.2014

Medical Assistant

Planned Parenthood
11.2012 - 01.2013

Phlebotomist

DCI BIO
07.2012 - 11.2012

Medical Assistant

Seton Main Hospital
02.2006 - 02.2009

Phlebotomist

Brackenridge Hospital
02.2006 - 02.2009

Certified Surgical Tech -

American Allied Health

Phlebotomist Certification -

Austin Community College

Certification in Medical Assisting -

American Allied Health

Certification in Medical Administrative Assistant -

American Allied Health

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