Rebecca Smith
Marbury,AL
Summary
Highly efficient Emergency Management Associate well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Strong communications skills. Assist co-workers with grants and programs that help citizens of Alabama. Plan, train and attend exercises. On staff roster when they is a disaster occurring or about to occur.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Emergency Associate
Alabama Emergency Management Agency
05.2018 - Current
- Greeted partners and offered assistance for increased satisfaction.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
Police Communications Dispatcher
Department Of Corrections
10.2017 - 04.2018
- Questioned callers to determine nature of problems and locations to direct type of response needed.
- Entered criminal record checks, driver's license numbers and warrants into telecommunications systems to fulfill officer requests.
- Received 911 and non-emergency calls and dispatched calls to appropriate agencies and officers on duty.
- Operated telephone and radio equipment to receive requests and reports from police officers, medical dispatch and firefighting crews.
- Kept up with keys and other items for officers.
- Monitored gates and assisted officers when needed.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
Police Communications Dispatcher
Alabama Law Enforcement Agency
03.2016 - 10.2017
- Questioned callers to determine nature of problems and locations to direct type of response needed.
- Entered criminal record checks, driver's license numbers and warrants into telecommunications systems to fulfill officer requests.
- Received 911 and non-emergency calls and dispatched calls to appropriate agencies and officers on duty.
- Operated telephone and radio equipment to receive requests and reports from police officers, medical dispatch and firefighting crews.
- Used specialized software to track and maintain case incident numbers and logs.
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments.
- Assisted callers in emergency situations with appropriate information and support.
- Routed calls to police, fire, and ambulance service to meet individual call needs.
- Completed appropriate forms and radio announcements for police department needs such as BOLO requests.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Strengthened communication skills through regular interactions with others.
- Worked flexible hours across night, weekend and holiday shifts.
Warehouse Supervisor/Cold Storage Supervisor
Department Of Corrections
06.1998 - 03.2016
- Supervised shipping and receiving, distribution and workplace safety.
- Supervised shipping and handling operations.
- Supervised warehouse operations by managing employees during shifts.
- Maintained high levels of accuracy in daily operations.
- Completed daily operations on time and maintained high standards of accuracy.
- Operated warehouse material handling equipment correctly to move loads.
- Monitored employee performance and offered mentoring and leadership to improve any deficiencies.
- Oversaw inventory control levels and verified compliance with storage and organization processes.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Used warehouse management software to reconcile daily inventory.
- Supported production workers in meeting goals without compromising safety and compliance.
- Kept detailed records of inventories and merchandise inventory transactions.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Trained Inmates on job training of equipment such as: pallet jacks, forklifts (electric and propane)
- Wrote inmate reports up on a monthly basis.
Education
Bachelor of Science - Criminal Justice
Troy University
Troy, ALBachelor of Science - Criminal Justice
Auburn University-Montgomery
Montgomery, ALBachelor of Science - Interdisciplinary Studies
Auburn University-Montgomery
Montgomery, AL12.2023
High School Diploma -
Holtville High School
Deatsville, AL05.1982
Skills
- Workplace Safety
- Cash Handling
- Data Entry
- Management Support
- Event Coordination
- New Hire Training
- Computer Skills
- Flexible Schedule
- Loss Prevention
- Performance Improvement
- Product Inspection
- Forklift Operation
- Record and File Management
Certification
I have taken over 175 hours of FEMA and EMA classes to benefit myself on job. (see attached)
Timeline
Emergency Associate
Alabama Emergency Management Agency
05.2018 - Current
Police Communications Dispatcher
Department Of Corrections
10.2017 - 04.2018
Police Communications Dispatcher
Alabama Law Enforcement Agency
03.2016 - 10.2017
Warehouse Supervisor/Cold Storage Supervisor
Department Of Corrections
06.1998 - 03.2016
Bachelor of Science - Criminal Justice
Troy University
Bachelor of Science - Criminal Justice
Auburn University-Montgomery
Bachelor of Science - Interdisciplinary Studies
Auburn University-Montgomery
High School Diploma -
Holtville High School
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