Rebecca Smith
Converse,TX
Summary
Accomplished Parts Clerk with a proven track record at Fun Town RV, enhancing customer satisfaction through expert customer service and efficient problem-solving. Skilled in vehicle operations and adept at fostering supplier relationships, leading to improved product quality and pricing. Demonstrates exceptional teamwork and communication, significantly reducing processing times.
Overview
4
4
years of professional experience
Work History
Parts Clerk
Fun Town RV
03.2023 - Current
- Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.
- Developed an effective system for organizing returned parts according to manufacturer guidelines, reducing processing times significantly.
- Organized parts storage and stocked inventory according to established guidelines.
- Researched vehicles and parts via physical catalogs and electronic means.
- Maintained clean and neat parts counter and sales floor.
- Adhered to company guidelines for performance and compliance.
- Completed sales and service documentation for customer and business records and provided receipts of purchase.
- Provided exceptional customer service by answering questions knowledgeably, providing timely updates on orders, and resolving any issues promptly.
- Collaborated with team members to ensure timely completion of projects and tasks, resulting in increased productivity.
- Established positive relationships with suppliers, fostering trust and collaboration that led to better pricing negotiations and product quality assurance.
- Handled shipping and receiving duties efficiently, ensuring that parts arrived on time and in good condition for customers'' needs.
Parts Clerk
Fun Town Rv
06.2021 - 03.2023
- Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.
- Developed an effective system for organizing returned parts according to manufacturer guidelines, reducing processing times significantly.
- Organized parts storage and stocked inventory according to established guidelines.
- Researched vehicles and parts via physical catalogs and electronic means.
- Maintained clean and neat parts counter and sales floor.
- Adhered to company guidelines for performance and compliance.
- Completed sales and service documentation for customer and business records and provided receipts of purchase.
- Provided exceptional customer service by answering questions knowledgeably, providing timely updates on orders, and resolving any issues promptly.
- Collaborated with team members to ensure timely completion of projects and tasks, resulting in increased productivity.
- Established positive relationships with suppliers, fostering trust and collaboration that led to better pricing negotiations and product quality assurance.
- Handled shipping and receiving duties efficiently, ensuring that parts arrived on time and in good condition for customers'' needs.
- Processed purchase orders and invoices with accuracy, contributing to the overall efficiency of the department''s financial management.
- Improved customer satisfaction by promptly addressing inquiries and providing accurate information on part availability.
- Coordinated with technicians to identify needed parts quickly, minimizing downtime for repairs or maintenance work.
- Maintained a clean and organized workspace, enabling efficient operations and easy access to necessary parts.
- Met customer needs by looking up stock numbers and prices for various parts, identifying correct items and placing timely orders.
Cashier
Kwik Kar Oil And Lube
12.2020 - 05.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
Business Administration - Business
Post University
Waterbury, CTSkills
- Problem-solving skills
- Vehicle operations knowledge
- Team Collaboration
- Shipping and receiving
- Verbal and written communication
- Warehouse Operations
- Clean Driving Record
- Safety Procedures
- Supply orders
- Returns processing
- Proficient in Software
- Report Generation
- Teamwork and Collaboration
- Customer Service
- Time Management
- Attention to Detail
- Multitasking
- Reliability
- Adaptability and Flexibility
- Cash Handling
- Customer interaction
- Customer relationship development
- Purchase Orders
Timeline
Parts Clerk
Fun Town RV
03.2023 - Current
Parts Clerk
Fun Town Rv
06.2021 - 03.2023
Cashier
Kwik Kar Oil And Lube
12.2020 - 05.2021
Business Administration - Business
Post University
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