Rebecca Snyder
Indianapolis,IN
Summary
Ambitious and responsible professional with a proven track record of success in positions requiring well-developed organizational and interpersonal skills seeking to bring experience and medical education training to a successful healthcare organization.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Resident Care Provider
Homebound Healthcare
02.2012 - 12.2013
- Complied with policies and procedures and abided by HIPAA guidelines to protect privacy
- Observed, reported, and documented resident conditions and activities
- Promoted a safe, clean, and organized environment
- Provided mental and emotional stimulation through facilitation of engaging activities
- Provided personal care assistance to residents – personal hygiene, feeding, and mobility
- Supported residential activities and functions through active planning and participation.
Customer Service Representative
A T & T
10.2007 - 08.2008
- Documented activity in customer accounts accurately and ensured confidentiality
- Entered customer account data and communicated clearly and concisely
- Identified customer needs, resolved problems, and followed established procedures
- Interacted with customers via inbound and outbound calls to answer inquiries and assist.
Health Insurance Claims Reimbursements
Kelly Services Temporary Agency / Blue Cross Blue Shield
07.2007 - 10.2007
- Entered data into a computer, operated a variety of office machines, and performed other clerical or administrative duties
- Adhered to policies, procedures, and guidelines, and handled confidential information
- Entered and processed data, compiled, sorted, and verified data accuracy, and checked batches for errors
- Maintained logs of activities and finished work and stored completed documents in appropriate locations.
Medical Secretary
Memorial Medical Center
03.2003 - 06.2007
- Ensured strict adherence to security and confidentiality guidelines as outlined in HIPAA
- Entered patient demographic information into the computer and verified insurance coverage
- Handled inbound and outbound telephone calls, scheduled appointments, gathered necessary documents, and collected payments
- Served as initial point of contact, greeted patients, and maintained a warm and welcoming atmosphere.
Medical Secretary
Springfield Clinic
10.2000 - 03.2003
- Ensured strict adherence to security and confidentiality guidelines as outlined in HIPAA
- Entered patient demographic information into the computer and verified insurance coverage
- Handled inbound and outbound telephone calls, scheduled appointments, gathered necessary documents, and collected payments
- Served as initial point of contact, greeted patients, and maintained a warm and welcoming atmosphere.
Education
Diploma – Medical Billing and Coding -
Ultimate Medical Academy
Tampa, FL09.2024
Diploma -
New Berlin High School
01.1989
Skills
- Problem solving skills
- Time management skills
- Attention to detail
- Data entry (experience using 10-key number pad)
- Independent thinker – requires minimal supervision
- Greenway
- MS Excel
- MS Word
- MS PowerPoint
- 10-key
- Windows 10
- Dementia Care
- Compassionate Caregiving
- Vital signs monitoring
- Meal Preparation
Certification
Ultimate Medical Academy
Tampa, FL 33612
- Certified Medical Billing & Coding Specialist 2024
Key Qualifications
- Medical Terminology
- Anatomy & Physiology
- HIPAA Compliance
- Medical Coding (ICD-10-CM, HCPCS, CPT)
- Medical Billing
- Accounts Receivable
- Collections
- Co-Pay
- Deductibles
- Co-Insurance
- EOBs
- Revenue Cycle Management
- Posting Payments
- Government (Medicare & Medicaid)
- Third Party Payers
- Electronic Health Records (EHR)
- Electronic Medical Records (EMR)
- Managed Care (HMO, PPO, POS)
- Workers Compensation
- Insurance Verification
- Insurance Claim Processing
- CMS 1500
- CMS 1450 (UB-04)
- Front Office Operations
- Medical Office Procedures
- Scheduling
Awards
- Employee of the Month, Homebound Healthcare, 2013
- Caregiver of the Quarter 2013
- Ultimate Medical Academy Dean's List 2023-2024
- Ultimate Medical Academy Honor Roll 2023-2024
Volunteer Experience
Junior Women Club, Waverly, IL, 03/2024, Present, Community Outreach Coordinator, Organize and operate the town-wide Easter Egg Hunt yearly., Monitor Community Cares Box, Purchase Individual's Needs, and Provide for Families., Fundraising, Analyze projected needs for next year., Sponsor other organizations, for example, Golf Outing for Cancer, Sponsor Scholarship, presented yearly at the Miss Waverly, IL.
Accomplishments
Caregiver of the month 04/2013
Caregiver of the Quarter 04/2013
Ultimate Medical Academy, Deans List with Honors 2023-2024
Caregiver of the Month
I was nominated by two of my co-workers and a few clients. I received a pen, a gift card, flowers, and cake, with a small reception. I was truly honored.
Timeline
Resident Care Provider
Homebound Healthcare
02.2012 - 12.2013
Customer Service Representative
A T & T
10.2007 - 08.2008
Health Insurance Claims Reimbursements
Kelly Services Temporary Agency / Blue Cross Blue Shield
07.2007 - 10.2007
Medical Secretary
Memorial Medical Center
03.2003 - 06.2007
Medical Secretary
Springfield Clinic
10.2000 - 03.2003
Diploma – Medical Billing and Coding -
Ultimate Medical Academy
Diploma -
New Berlin High School