Summary
Overview
Work History
Education
Skills
Timeline
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Rebecca Sparks

Gilbertsville,KY

Summary

Dynamic leader with proven expertise in fostering teamwork and collaboration, showcased during tenure at CFSB. Excelled in conflict resolution and empowering employees, significantly enhancing team performance. Skilled in problem-solving and maintaining attention to detail, with a strong background in improving operational efficiency. Demonstrates exceptional team motivation and client service abilities.

Overview

18
18
years of professional experience

Work History

Deposit Services Team Leader

CFSB
06.2009 - Current
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Work overdraft, chargebacks, unpostables, check for accuracy of new accounts and CIFs, return mail and Fed adjustments.

Receptionist

Dr. Outland
01.2007 - 06.2009
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

Education

Bachelor - Business Administration

Murray State University
Murray, KY
12.2008

Henry County High School
Paris, TN
2003

Skills

  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Team motivation

Timeline

Deposit Services Team Leader

CFSB
06.2009 - Current

Receptionist

Dr. Outland
01.2007 - 06.2009

Bachelor - Business Administration

Murray State University

Henry County High School

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Rebecca Sparks