Rebecca S. Schultz
Alstead,NH
Summary
Accomplished and experienced leader with a proven track record in the Public Sector space, specializing in strategic business planning and cross-functional team leadership. Expert in driving sustainable process improvements and complex problem solving, achieving over 40% efficiency gains. Skilled in cultivating professional connections and performance management, adept at steering teams towards exceeding targets.
Overview
25
25
years of professional experience
Work History
Director, Business Strategy Division
The General Services Administration (GSA)
07.2024 - Current
- Led office responsible for strategic business planning in governmentwide professional services category, overseeing team of seven strategy analysts.
- Led cross-functional teams in the development of innovative solutions to complex problems.
- Identified opportunities for process optimization and automation through data analysis.
- Analyzed customer feedback data to identify trends in product performance or customer service issues.
- Leveraged AI to track market trends and competitor actions.
- Identified opportunities for improvement in operational performance metrics and created automated workflows.
Performance Optimization Director
Federal Government
05.2010 - 07.2024
- Spearheaded creation and implementation of an Optimization Team strategy.
- Oversaw strategic improvement efforts for upwards of 60 complex undertakings within GSA.
- Conducted comprehensive budget formulation process overhaul upon request.
- Directed operations for a federal RPA network with an engaged membership exceeding 1500 professionals.
- Recommended solutions based on research findings that would help improve organizational outcomes.
- Prepared presentations highlighting progress made towards achieving objectives set forth in improvement plans.
- Monitored and evaluated the effectiveness of existing processes and procedures in order to recommend changes or improvements.
- Assisted in developing performance metrics that could be used to measure success against established goals.
- Performed root cause analyses using statistical tools such as Lean Six Sigma methodologies.
- Directed logistics and sustainment activities for 50,000 personnel across a 13-state area.
- Oversaw three key program areas including risk management and internal control initiatives for Army Materiel Command.
- Aligned strategies supporting workforce of 2200+ in national security, strategic airlift, logistics and acquisition domains.
- Managed Key Performance Indicators to ensure alignment with project investments.
- Led and taught Continuous Process Improvement training sessions.
- Directed strategic planning for Northwest's multi-state region.
- Spearheaded major process enhancement project identifying 2300+ hours of inefficient tasks, equating to 40% waste in a three-year lease process.
- Co-led 'Knowledge Management' and 'Employee and Leadership Development' initiatives for the region.
Colonel, Reserve Deputy & Senior Advisor to the Director
United States Air Force (USAF) Retired
05.2000 - 07.2023
- Directed strategic planning and execution of a $7.2 billion annual supply chain budget across the Air Force enterprise.
- Managed operations for over 3,000 staff members across three distant locations.
- Spearheaded development of the US Air Force's inaugural supply chain RPA program.
- Mentor and champion of the USAF RPA Center of Excellence and program manager.
- Presented on behalf of USAF Supply Chain RPA Program at the 2022 UiPath 'Together' Public Sector Conference.
Education
M.S.S. - Sports Management
United States Sports Academy
Daphne, AL10-2009
B.F.A. - Graphic Design
University of Florida
Gainesville, FL05-2000
Certification in Continuous Process Improvement -
Department of the Air Force
Certification in DMAIC/Lean Six Sigma -
Department of the Army
Skills
- Collaborative Leadership
- Cultivating Professional Connections
- Cross-Functional Relationship Management
- Driving Performance to Meet Targets
- Complex Problem Solving
- Sustainable Process Improvements
- Decision-making
- Operations management
- Stakeholder engagement
- Program management
- Cross-functional team leadership
- Organizational leadership
- Business process analysis
- Automation process design
Timeline
Director, Business Strategy Division
The General Services Administration (GSA)
07.2024 - Current
Performance Optimization Director
Federal Government
05.2010 - 07.2024
Colonel, Reserve Deputy & Senior Advisor to the Director
United States Air Force (USAF) Retired
05.2000 - 07.2023
M.S.S. - Sports Management
United States Sports Academy
B.F.A. - Graphic Design
University of Florida
Certification in Continuous Process Improvement -
Department of the Air Force
Certification in DMAIC/Lean Six Sigma -
Department of the Army
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