Rebecca Stanislawczyk
International Media Client Services Coordinator
Jacksonville,FL
Summary
High-energy client service coordinator with demonstrated administrative expertise, analytical problem-solving skills and proficiency in communication, partnership management, and reporting. Proven history of delivering exceptional client service through proactive communication and diligent follow-up. Highly organized, responsive and versed in managing client expectations to foster loyalty.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
Work History
International Media Client Services Coordinator
PGA TOUR
Jacksonville, FL
08.2021 - Current
- Control international broadcasting distribution and rights management for all programming across tours
- Operate and maintain scheduling and broadcast resources for partners - Integrated 4 new channels to all scheduling in 2022
- Collaborate with Client Services team to manage relationships with 42 international broadcasting partners
- Executed and devised business development strategies to attract and acquire new clients using content, marketing and reporting
- Generate reports such as Quarterly Reporting, Business Unit Review, International Winner Elevation reporting and all Pre/Post tournament reporting for marquee events
- Organize and maintain all international media contract details in coordination with account managers
- Serve as primary liaison between International Content and Client Services; ensure both teams are aware of key initiatives and updates and support content team with content tracking, operations and special projects
- Coordinate relationship with Eurovision, TOC, Client Services, and International Partners to ensure that all content is delivered without issue and that all billing is handled appropriately - Renewed and expanded the TOUR’s partnership with Eurovision in 2022
- Aid Corporate Partnerships with all business development needs and activation obligations pertaining to international media - Currently manage: CNBC, Zurich, AON, Bridgestone, Rolex, and FedEx International Broadcasting Obligations
- Oversee and support International Media's tournament promotion and on-site hospitality for Marquee events such as THE PLAYERS, The FedEx Cup Championship and the Presidents Cup
Special Events Coordinator
All Elite Wrestling
Jacksonville, FL
03.2020 - 05.2021
- Executed organizational private events for wrestlers and staff
- Assisted with guest appearances and tryouts
- Arranged small groups of dedicated fans to come to each show
- Oversaw all COVID-19 related protocol for fanbase including testing, temperature checks and spaced seating
Corporate Partnership Marketing Intern
Tampa Bay Buccaneers
Tampa, FL
02.2020 - 02.2021
- Responsibilities included day-to-day operations, collaborating with corporate sales staff in planning and presenting renewal proposals, and adhering product business rules and inventory availability
- Assisted with the design, development and execution of marketing presentations for high-end decision-makers from prospective and current partners
- Collaborated on all functions of activating an existing 2020-2021 partnerships including Business Analytics - Data Collection, Inventory Asset Checking, Television and Radio Scheduling, Make Good – Idea Generation for COVID-19, and Utilize Microsoft Dynamics, Digideck, Salesforce and Basecamp
Customer Service Representative
Hall of Fame, Difference Makers Staff
Tampa, FL
08.2017 - 02.2020
- Oversaw the activation of the F-150 and Mercedes-Benz clubs, Participated in the promotion and implementation of upgraded tickets sales
- Provided information about Buccaneers products/ services, and resolved customer conflicts by using best-option solutions
- Awarded “Difference Maker of the Week” on six separate occasions
Ticketing and Premium Member Experience Intern
Jacksonville Jaguars
Jacksonville, FL
05.2019 - 09.2019
- Assisted the Ticketing department using Microsoft Dynamics CRM, and Archtics
- Developed daily and weekly data reports for management
- Executed Events for Premium Member Experience: Jags Black Program - Ex: Suite Management, Business and Beer, and Premium Training Camp
- Collaborated with various departments to execute numerous events
Education
Bachelors’ of Science Degree - Sport Management, Public Relation - Events, Business Administration
The University of Tampa
08.2016 - 12.2019
Skills
Flexible and Adaptable
undefinedTimeline
International Media Client Services Coordinator
PGA TOUR
08.2021 - Current
Special Events Coordinator
All Elite Wrestling
03.2020 - 05.2021
Corporate Partnership Marketing Intern
Tampa Bay Buccaneers
02.2020 - 02.2021
Ticketing and Premium Member Experience Intern
Jacksonville Jaguars
05.2019 - 09.2019
Customer Service Representative
Hall of Fame, Difference Makers Staff
08.2017 - 02.2020
Bachelors’ of Science Degree - Sport Management, Public Relation - Events, Business Administration
The University of Tampa
08.2016 - 12.2019
Similar Profiles
David StoneDavid Stone
Professional Tour Caddie at PGA TOURProfessional Tour Caddie at PGA TOUR
John PetroneJohn Petrone
Operations Employee at PGA TourOperations Employee at PGA Tour
Malachi GordonMalachi Gordon
Customer Service Associate at PGA Tour SuperstoreCustomer Service Associate at PGA Tour Superstore