Rebecca Stoddard
Athol,MA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
41
41
years of professional experience
Work History
Furniture Maker
Self-employeed
Athol, MA
08.2016 - Current
- Demonstrated manual dexterity and coordinated hand and finger movements to grasp, manipulate and assemble objects necessary to complete diverse furniture projects.
- Used hand tools and production equipment to perform furniture assembly work and mastered blueprint reading to verify correct completion.
- Applied sufficient torque with wrenches and ratcheting tools throughout entire workday.
- Collected designated assembly materials from bins, set up work stations per written instructions and inspected own work for accuracy and quality.
- Fastened parts together with bolts, screws, speed clips, rivets, glue or other fasteners according to blueprints and customer specifications.
- Adhered to current health, safety and environmental policies and complied with quality and control standards for furniture assembly.
- Planned and paced work efficiently in order to meet daily, weekly, project or production goals.
Salesperson
Scentsy Wickless Candles
Athol, MA
09.2010 - 12.2017
- Worked to build relationships with customers and built potential for additional sales.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Listened to clients and introduced solutions to satisfy business and personal needs.
- Informed customers of current store promotions to encourage additional sales purchases.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Asked open-ended questions to determine needs and assisted customers in selecting appropriate merchandise.
- Improved customer service and telecommunication skills to build lasting relationships.
- Managed customer from initial contact to closing with attention to detail to build loyalty.
- Approached browsing customers to initiate conversations to determine buying preferences.
- Provided product benefits and advantages and discussed pricing with interested parties.
- Logged reports, expenses, receipts and sales documents into digital database.
- Developed and grew leads through repeat business and customer referrals.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Networked within community to build and nurture successful relationships with new and long-term customers.
- Tracked down hard-to-find merchandise at diverse locations.
- Expanded brand and marketing strategies by planning strategic events.
Childcare Provider
Self-employeed
Athol, MA
05.1996 - 01.2016
- Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
- Maintained effective schedule balance between rest periods, active play and instruction.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Introduced children to educational games and activities to boost learning.
- Led children in creative, athletic and educational activities while maintaining safe and orderly group.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Distributed food, napkins and beverages in preparation for snack time.
- Assisted children with putting on coats and cold-weather gear before going outside.
- Cared for children ages 6wks to 12yrs in nurturing and age-appropriate way.
- Set and enforced rules to maintain children's safety and created welcoming, caring environments for all children.
- Consulted with families to discuss activities and behaviors of each child.
- Instructed children in crafts and other activities to promote gross and fine motor skills.
- Used positive reinforcement techniques to promote patience and other good behaviors in children.
- Kept areas clean, organized and stocked, and sanitized surfaces and toys each [Timeframe].
- Helped children develop motor skills in preparation for preschool and kindergarten.
- Created safe and engaging learning environment for groups of diverse children with various learning styles.
- Developed lessons and activities to promote children's physical and emotional development.
- Worked with children individually and in groups to teach social, communicative and problem-solving skills.
- Added daily log information to permanent records outlining observations, meals and any medications administered for acute or chronic conditions.
- Handled daily administrative tasks efficiently to minimize time away from children.
- Observed children to proactively identify issues with emotional or physical development and worked with parents and supervisors to address concerns.
- Maintained group discipline through positive reinforcement, behavior modeling and collaboration with parents.
CNA
Poet's Seat Health Care Center
Greenfield, MA
05.1991 - 01.1995
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Facilitated personal hygiene management, feeding and ambulation.
- Maintained best-in-class standards for individualized care in 6-bed unit by continuously checking in with patients and families and quickly providing care.
CNA
Quabbin Valley Healthcare
Athol, MA
01.1987 - 04.1991
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Transported patients between rooms and appointments or testing locations.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Facilitated personal hygiene management, feeding and ambulation.
Education
No Degree - Early Childhood Education
Mount Wachusett Community College
Gardner, MA2009
Medical Office Certificate - Medical Insurance Billing
Mount Wachusett Community College
Gardner, MA01.1997
High School Diploma -
Athol High School
Athol, MA06.1985
Skills
- Power Saws
- Active Listening
- Reading Comprehension
- Measurement and Calibration
- Hand and Power Tools
- Complex Problem-Solving
- Cabinet Repair
- Epoxy Application
- Safe Equipment Operation
- Work Orders
- Time Management
- Providing Feedback
- Customer Loyalty
- Production Deadlines
- Inspection Procedures
- Daily Logs
- Maintaining Clean Work Areas
- Customer Orders
- Creative Solutions
- Learning Strategies
- Critical Thinking Skills
- Customer Needs Assessments
- Excellent Written and Verbal Communication
- Computer Proficiency and Microsoft Office
- Exceeding Customer Expectations
- Suggestive Selling
- Building Customer Loyalty
- Upselling Techniques
- Engaging with Diverse Customers
- Safety and Cleanliness Standards
- Strategic Selling
- Building Customer Relationships and Loyalty
- Flexible Hours
- Order Processing
- Merchandising and Display
- Store Opening and Closing
- Cash Register Operations
- Merchandise Receiving and Handling
- Cash Handling
- Loyalty Programs
- Critical Thinking
- Customer Inquiries
- Bank Deposits
- Answering Customer Questions
- Purchase Packaging
- Merchandise Financing
- Positive Customer Engagement
- Goal-Driven
- Self-motivated professional
- Flexible & Adaptable
- Conflict resolution
- Responsible
- Decision Making
- Written Communication
- Adaptability
- Multitasking abilities
- Leadership
Timeline
Furniture Maker
Self-employeed
08.2016 - Current
Salesperson
Scentsy Wickless Candles
09.2010 - 12.2017
Childcare Provider
Self-employeed
05.1996 - 01.2016
CNA
Poet's Seat Health Care Center
05.1991 - 01.1995
CNA
Quabbin Valley Healthcare
01.1987 - 04.1991
No Degree - Early Childhood Education
Mount Wachusett Community College
Medical Office Certificate - Medical Insurance Billing
Mount Wachusett Community College
High School Diploma -
Athol High School
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