Rebecca Suttle
Bradenton,FL
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Dependable candidate who maintains a positive attitude and willingness to take on added responsibilities. Detail-oriented team player with ability to handle multiple projects with a high degree of accuracy.
Overview
15
15
years of professional experience
Work History
Pre-K and Kindergarten Teacher
Community Christian School
12.2017 - 05.2023
- Helped children's confidence and self-esteem by providing a safe, loving environment.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Delivered clear, concise instructions to children to aid in each student's decision-making.
- Communicated with parents to inform about child's progress and classroom behavior.
- Created weekly newsletter to keep families informed about school activities.
- Prepared for lessons by gathering educational materials and setting up equipment.
- Created and maintained a tidy, organized, and clean classroom that promoted learning and was consistent with safety and health standards.
- Established positive communication with parents in daily conversation and formal conferences.
- Gave one-on-one attention to children while maintaining overall focus on entire group.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
Medical Records and Front Desk Receptionist
Sarasota Vascular Specialists
07.2013 - 12.2017
- Completed clerical duties and tasks for clinic administration.
- Referred and screened patients to make best use of resources, triage staff and serve community members.
- Used computer programs and registration systems to schedule patients for routine and complex procedures.
- Remained aware of provider schedules and scope of practice on evolving basis to organize and schedule appropriate care.
- Provided ample support to team members, providing creative solutions to complex challenges regarding scheduling, conflict resolution and medical care.
- Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
- Scheduled, rescheduled and handled cancelled appointments for patients.
- Adeptly managed multi-line phone system and pleasantly greeted all patients.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Performed various administrative tasks by filing, copying and faxing documents.
- Obtained payments from patients and scanned identification and insurance cards.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Received and routed laboratory results to correct clinical staff members.
- Checked patient insurance, demographic, and health history to keep information current.
- Organized paperwork such as charts and reports for office and patient needs.
- Maintained current and accurate medical records for patients.
Barista/Manager
Starbucks And G.A. Coffee Shop
05.2008 - 12.2013
- Recommended products based on solid understanding of individual customer needs and preferences.
- Maintained supply levels in counter and customer areas to meet typical demands.
- Maintained regular and consistent attendance and punctuality.
- Created original artwork for specials board display daily.
- Used POS system to accurately enter orders and process payments.
- Helped management keep adequate supply on hand by notifying of shortages.
- Followed exact recipes for mixing and preparing beverage and food items.
- Cultivated ability to recall customers' names and address each by name.
- Controlled line and crowd with quick, efficient service.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cleaned counters, machines, utensils and seating areas daily.
- Learned every menu preparation and numerous off-label drinks to meet all customer needs.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Maintained accurate inventory counts to meet customer demands and sustain operations.
- Monitored customer feedback to improve barista performance and customer service.
- Created new training guidelines, and provided staff orientation and training.
- Managed scheduling, ordering and other back-of-house tasks.
- Managed staff schedules and maintained adequate coverage for all shifts.
Education
Bachelor's - Secondary Education/Business Major & Music Minor
West Coast Baptist College
Lancaster, CA05.2012
High School Diploma -
Lighthouse Baptist Academy
Selkirk, MB, Canada06.2007
Skills
- Eager to Learn
- Honest and Dependable
- Solid People Skills
- Tech-Savvy
- Basic Clerical Knowledge
- Documentation and Recordkeeping
- Calendar Management
- Creates Customer Loyalty
- Attention to Detail
- Analytical Skills
- Microsoft Software Proficiency
- Self-Motivated
- Collaborative and Team-Oriented
- Enjoys the Challenge of a Puzzle
- Loves to Improve
- Data Entry
Timeline
Pre-K and Kindergarten Teacher
Community Christian School
12.2017 - 05.2023
Medical Records and Front Desk Receptionist
Sarasota Vascular Specialists
07.2013 - 12.2017
Barista/Manager
Starbucks And G.A. Coffee Shop
05.2008 - 12.2013
Bachelor's - Secondary Education/Business Major & Music Minor
West Coast Baptist College
High School Diploma -
Lighthouse Baptist Academy
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