Summary
Overview
Work History
Education
Skills
References
Extracurricular Activities
Timeline
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Rebecca Swanson

Rebecca Swanson

Summary

Team- minded Training Store Leader with 8+ years of experience training and leading teams in the retail industry. A flexible & understanding individual with excellent interpersonal & communication skills. Dedicated, hard working, versatile, self- motivated and highly ethical professional seeking to obtain a position in store leadership.

Overview

13
13
years of professional experience

Work History

General Manager

Tory Burch
06.2024 - Current
  • Opened a brand new Tory Burch store in a new outlet center in August of 2024.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Recruited, hired, and trained personnel, working to establish key functions and outline scope of positions for our organization.
  • Manage a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
  • Developed a high-performing team through regular coaching, mentoring, and performance evaluations.

Training Store Leader

Kate Spade New York
01.2016 - 06.2024
  • Skilled retail team leader with 8+ years of experience leading a team creating a culture of inclusion, warmth & excellence.
  • Nominated in 2023 for Store Leader of the Year award
  • Winner of the Heritage Award in 2022
  • Selected as a store leader mentor in the Ace of Spades program for upcoming ASL talent.
  • Train & develop new team members as well as partner in the district as a training store leader for new hire support, leadership support, store culture & building effective teams.
  • Created & launched, with TSL team, new leader materials to transition from HOP (host of the party) to Great Escape Leader. Developed new training documents & was also nominated to speak at latest store leader conference to launch to all leaders.
  • Chosen to pilot in an elevated customer service program with high level escalations from guests who shopped the brand.
  • Lead Midwest district with my interpersonal skills by leading portions of the district call & partnering with stores in community customer focus & training/ developing needs one on one.
  • Manage all new hire onboarding paperwork through HR division of responsibility
  • Using creativity and perseverance to find new way to outreach and drive traffic to boost business. In the first half of this year 20% of business was driven by outreach
  • Support District Leader in watching over the Midwest district when she is out of the business. Led the district as point of contact from a weekend all the way through DL's maternity leave.
  • Partner with District Leader to complete weekly district business recap to the Regional Director.

Human Resources Specialist

SageNet
01.2014 - 01.2016
  • Processed payroll for entire company of around 300 employees
  • Posted all 401K funding to appropriate providers
  • Ran all necessary overtime reports, pto reports, any custom reports needed in various audits
  • Processed all benefits for employees
  • This included registering them in different carriers as well as setting up all deductions in Paycom
  • Reconciled benefit invoices to ensure that all bills were in balance
  • Assisted the executive assistant in all company travel and reservations
  • Managed all new hire onboarding paperwork
  • During my time at SageNet I helped the company switch payroll providers from ADP to Paycom and was heavily involved in that transition
  • In the spring of 2015 I helped the company switch their pay from bi-weekly to semi-monthly and was heavily involved with making all the changes to pay as well as benefit deductions
  • Assisted in planning all organized office events from all hands meetings to Christmas parties & open enrollment meetings
  • Conducted training sessions on Paycom when the company made the switch from ADP to Paycom and have also assisted in our open enrollment meetings.

Human Resource Recruitment Specialist

Broken Arrow Public Schools
01.2012 - 01.2014
  • Managed over 200 of Broken Arrow Public School's Substitute Teachers, including hiring, terminations and payroll
  • Traveled to Oklahoma City, Tulsa, Arkansas and surrounding areas for job fairs to recruit future teachers and support staff for Broken Arrow Public Schools
  • Assisted, planned and hosted job fairs in Broken Arrow
  • Processed all new employee paperwork
  • Conducted substitute teacher training as well as new hire employee meetings
  • Investigated unemployment claims sent to the district
  • Coordinated and managed the districts certified time keeping system, AESOP
  • Worked closely with principals and directors to meet all of their recruitment needs
  • Member of United Way district leadership team working to set goals for the district, as well as planning events and fundraisers to meet our set goals.

Education

Organizational Interpersonal Communications with a concentration in Human Resources, advanced public speaking, training and development, business and professional speech, organizational behavior, interpersonal communication, principles of management, principles of public relations, organizational communication -

Oral Roberts University
Tulsa, OK
12.2011

Skills

  • Training and Developing Teams
  • Strong Interpersonal Skills
  • Strategic Planning
  • Cross Functional Partnership
  • Collaboration
  • Visual Merchandising & Planning
  • Customer Service & Engagement
  • Employee Engagement
  • Team Building
  • Problem Solving

References

  • Denyse Scott, SageNet, Denyse.Scott@sagenet.com, 918-270-7112
  • Edie Tolbert, Stonebrook, 918-630-6711

Extracurricular Activities

intern, Alzheimer's Association Oklahoma and Arkansas, Tulsa, OK, 10/2011, conducted research that led to an increase in donations through the development & cultivation on new foundations, business and individuals., organized multiple databases using MS Excel spreadsheets for fundraising campaigns: developed, formatted and maintained donor databases, integrated new direct mailings with the 2012 memory gala, worked with silent auction, wine pull at special events

Timeline

General Manager

Tory Burch
06.2024 - Current

Training Store Leader

Kate Spade New York
01.2016 - 06.2024

Human Resources Specialist

SageNet
01.2014 - 01.2016

Human Resource Recruitment Specialist

Broken Arrow Public Schools
01.2012 - 01.2014

Organizational Interpersonal Communications with a concentration in Human Resources, advanced public speaking, training and development, business and professional speech, organizational behavior, interpersonal communication, principles of management, principles of public relations, organizational communication -

Oral Roberts University

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