Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Rebecca Tapia De La Torre

Lakewood,CO

Summary

Highly experienced Sales representative known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.

Overview

18
18
years of professional experience

Work History

Inside Sales Marketing Representative

Angie's List
02.2006 - Current
  • Exceeded sales targets consistently through effective product demonstrations and persuasive communication skills.
  • Collaborated with team members to achieve monthly sales goals and improve overall performance.
  • Managed key accounts, resulting in increased repeat business and higher revenue growth.
  • Cultivated strong relationships with industry influencers, elevating brand reputation within the marketplace.
  • Trained and mentored new sales representatives.
  • Maintained current knowledge of evolving changes in marketplace.
  • Drove store revenue by offering customers accessories and related purchases to complete selections.
  • Built relationships with customers and community to promote long term business growth.
  • Contributed to a positive work environment by mentoring junior staff members on best practices in salesmanship, fostering a culture of continuous improvement.
  • Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
  • Spearheaded the organization of promotional events that resulted in greater brand awareness and elevated sales figures.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Contributed to event marketing, sales and brand promotion.
  • Monitored service after sale and implemented quick and effective problem resolutions.
  • Achieved or exceeded company-defined sales quotas.
  • Coordinated effectively with other departments such as marketing and logistics to ensure seamless operations during busy periods.
  • Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
  • Stayed current on company offerings and industry trends.

Leadership Development Manager

HomeAdvisor
04.2017 - 01.2018
  • Accomplished multiple tasks within established timeframes.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Improved marketing to attract new customers and promote business.
  • Led change management initiatives to drive organizational transformation without compromising employee morale or productivity levels.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.

Senior Marketing and Sales Manager

HomeAdvisor
02.2010 - 01.2018
  • Performed competitive analyses and adjusted sales and marketing strategies accordingly.
  • Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
  • Implemented data-driven strategies to improve lead generation, conversion rates, and overall sales performance.
  • Developed comprehensive marketing plans with a focus on customer acquisition and retention.
  • Managed high-performing sales teams, fostering a culture of collaboration and success.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Mentored junior team members, providing guidance on best practices in marketing and sales strategies.

Sales Performance Coach

ServiceMagic
02.2009 - 02.2011
  • Developed and implemented comprehensive training program for new coaches to increase resilience and performance.
  • Reduced player injury rates with the implementation of tailored warm-up routines and strength conditioning exercises.
  • Developed and delivered effective and engaging coaching sessions to improve performance.
  • Assisted clients in setting and achieving personal and professional goals.
  • Facilitated group coaching sessions and provided individual coaching support.
  • Collaborated with other coaches to create and execute game plans.

Sales Representative

ServiceMagic
02.2006 - 02.2009
  • Negotiated contracts to secure long-term business relationships and favorable pricing for clients.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
  • Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.

Education

High School Diploma -

Central High School
Grand Junction, CO
02.1996

No Degree - Business Communications

Onondaga-Cortland-Madison BOCES
Liverpool, NY
05.1995

Skills

  • Tenacious follow-up
  • Rapport Building
  • Organized and Efficient
  • Driven
  • Warm Calling
  • Persuasive negotiator
  • Sales Pipeline Management
  • Persuasion techniques
  • Sales closing
  • Pipeline Development
  • Opening and closing procedures
  • Customer Relationship Management
  • Consultative Sales Approach
  • Client Relationship Management
  • Product Knowledge
  • Exceptional customer service
  • Email and Phone Etiquette
  • Cheerful and energetic
  • Attention to Detail
  • Prospect Follow-Up
  • Relationship building and management
  • Superior organizational skills
  • Customer Service
  • Customer Relationship Building
  • Closing Techniques
  • Fluent in English/Spanish
  • Goals and performance
  • Sales Representative of the Month Award
  • Key relationship management

Languages

Spanish
Professional Working

Timeline

Leadership Development Manager

HomeAdvisor
04.2017 - 01.2018

Senior Marketing and Sales Manager

HomeAdvisor
02.2010 - 01.2018

Sales Performance Coach

ServiceMagic
02.2009 - 02.2011

Inside Sales Marketing Representative

Angie's List
02.2006 - Current

Sales Representative

ServiceMagic
02.2006 - 02.2009

High School Diploma -

Central High School

No Degree - Business Communications

Onondaga-Cortland-Madison BOCES

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Rebecca Tapia De La Torre