Motivated professional eager to embrace new challenges. Demonstrates a strong work ethic, adaptability, and exceptional interpersonal skills. Proven ability to work independently and rapidly acquire new skills.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Cashier/Self-Checkout Attendant
SEGrocers/Winn-Dixie, Inc
Longwood
11.2025 - Current
Provided prompt, courteous customer service by greeting, assisting, and thanking customers
Accurately operated cashiering equipment and processed all forms of payment
Managed checkout lane and ensured adherence to service standards
Communicated specials and promotions to customers, enhancing their shopping experience
Listened to and escalated customer concerns to management, ensuring timely resolution
Organized and replenished front end merchandise displays, maintaining product availability for customers
Assisted in training new cashiers and supported team development
Maintained a clean, safe, and organized work area, reporting hazards to management
General Manager
Burger King
Altamonte Springs
11.2023 - 01.2025
Managed drive-thru operations to meet service time targets and enhance customer satisfaction
Prepared and supervised kitchen operations for all meal shifts
Monitored and maintained restaurant assets and equipment to ensure optimal functionality
Coordinated preventative maintenance and liaised with external vendors to uphold service standards
Received and managed inventory truck orders to ensure accurate stock levels
Ensured compliance with cash control and security procedures
Scheduled staff two weeks in advance and maintained labor and cost of goods
Maintained ServSafe standards for food safety and sanitation for food safety and sanitation
League Coordinator
aloma bowling centers
Orlando
10.2022 - 03.2024
Coordinated and managed bowling tournaments to foster community involvement
Developed and organized bowling leagues to enhance community engagement
Handled inquiries and concerns through phone, in-person, and email communications to ensure participant satisfaction
Verified and documented league scores with precision
Produced and shared league standing sheets and recap sheets for participants
Dispatcher
Loyal towing
Sacramento
04.2019 - 12.2019
Dispatched drivers while providing precise ETAs to enhance customer satisfaction
Managed driver schedules by ensuring timely breaks and processing impounds to maintain operational flow
Handled high call volume through phone and email to ensure timely response to customer inquiries
Verified customer locations and vehicle details for each call
Processed motor club requests for assistance and processed battery sales
Assistant Community Manager
FirstService Residential
Rancho Cordova
07.2019 - 09.2019
Collaborated with General Manager and Board to implement association goals
Managed incoming calls from board members, homeowners, and vendors, ensuring effective communication and timely issue resolution
Oversaw rule compliance, enforcement, and maintained proper records
Processed and followed up on work orders and open violations to maintain community standards
Coordinated Architectural Control Committee meetings and prepared agendas
Assisted with scheduling and preparation for association events to enhance community engagement
Produced quarterly newsletters and maintained organized workspace
Administrative Assistant
EBMC Property Management
Sacramento
07.2017 - 02.2018
Answered phones and emails, greeted prospects in person and by phone to ensure positive first impressions
Managed filing, faxing, and administrative tasks to support efficient office operations
Assisted with newsletters, coordinated event ticket sales, and processed new membership applications to enhance community engagement
Processed work orders and posted committee minutes to website
Inspected properties for compliance with regulations and handled parking violations
Property Manager/Office Manager
Warren properties
Sacramento
06.2014 - 04.2016
Processed rent payments and attorney paperwork, coordinating move-ins and move-outs to ensure smooth transitions
Organized and maintained efficient filing systems for documents, facilitating timely lease renewals and communication of late letters to residents
Answered phones and showed apartments to prospective tenants, enhancing customer service and tenant acquisition
Education
GE -
Pacific Career And Technology High School
North Highlands, CA
05.2007
Full specialist (Full sp) -
Hollywood Institute of Beauty Careers
Casselberry, FL
Skills
Microsoft Office proficiency
Phone etiquette
Office administration
Attention to detail
Communication skills
Office dispatching
Team training
Customer service excellence
Multitasking abilities
Administrative experience
Data entry and record management
Information accuracy review
Certification
Driver's License
Cosmetology License
ServSafe
Personal Information
Work Permit: Authorized to work in the US for any employer