Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rebecca Taylor

Summary

Reliable and upbeat associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Jewelry Sales Associate

Pandora Jewelry
06.2023 - Current
  • Streamlined inventory management processes to ensure accurate stock levels and easy access to merchandise.
  • Promoted the store''s custom design services, resulting in increased orders for bespoke jewelry pieces.
  • Boosted jewelry sales by providing excellent customer service and personalized product recommendations.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Educated customers about proper care and maintenance practices for their jewelry purchases, ensuring long-lasting satisfaction.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Resolved customer issues promptly and professionally, ensuring continued patronage from satisfied clients.
  • Expanded store offerings by keeping abreast of industry trends and sourcing unique pieces that appealed to diverse clientele tastes.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Enhanced store reputation through effective communication and relationship-building with clients.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Strengthened communication skills through regular interactions with others.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Skilled at working independently and collaboratively in a team environment.

Sales Associate

Bath And Body Works, Limited Brands
10.2019 - Current
  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Applied effective time management techniques to meet tight deadlines.
  • Strengthened communication skills through regular interactions with others.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Assisted in the development and implementation of marketing initiatives to promote store events and special promotions.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

Beauty Advisor

Jcpennys
03.2022 - 01.2023
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
  • Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
  • Expanded clientele base by building strong relationships with customers through attentive listening and genuine care for their concerns.
  • Conducted regular cleaning duties to maintain a hygienic workspace compliant with industry standards.
  • Kept up-to-date with industry trends, allowing for knowledgeable recommendations of current best-sellers and emerging products.
  • Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.

Apparel Associate

Academy Sports + Outdoors
10.2021 - 04.2022
  • Maintained loss prevention standards by monitoring and observing customers on sales floor.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Used in-store system to locate inventory and place special orders for customers.
  • Displayed and organized products in store to help customers locate products easily.
  • Handled high-pressure situations calmly when dealing with difficult customers while still providing exemplary customer service.
  • Boosted sales by creating visually appealing merchandise displays and maintaining a clean, organized store environment.
  • Facilitated a positive working environment by fostering strong relationships among coworkers and demonstrating a commitment to teamwork.
  • Assisted in loss prevention efforts by monitoring fitting rooms, identifying suspicious behavior, and promptly reporting incidents to management.

Education

Esthetician License - Master Aesthetician

Avenue Five Institute
Austin, TX
06.2019

High School Diploma -

Beech Sr High School
Hendersonville, TN
05.2017

Skills

  • Loss prevention strategies
  • Positive Customer Engagement
  • Meeting Sales Goals
  • Attention to Detail
  • Store Organization
  • Building Customer Loyalty

Certification

  • Laser Hair Removal License - Received 2023


Timeline

Jewelry Sales Associate

Pandora Jewelry
06.2023 - Current

Beauty Advisor

Jcpennys
03.2022 - 01.2023

Apparel Associate

Academy Sports + Outdoors
10.2021 - 04.2022

Sales Associate

Bath And Body Works, Limited Brands
10.2019 - Current

Esthetician License - Master Aesthetician

Avenue Five Institute

High School Diploma -

Beech Sr High School

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Rebecca Taylor