Rebecca Taylor
Orange Park
Summary
Motivated and dedicated job seeker with a passion for excellence, seeking an entry-level position as Job Title. Committed to contributing to the success of the team and achieving company objectives. Adaptable and meticulous with a keen focus on providing exceptional customer service. Detail-oriented team player with exceptional organizational skills, capable of effectively managing multiple projects simultaneously while maintaining a high level of accuracy. Thrives in challenging situations and adept at finding solutions to any problem that arises.
Overview
3
3
years of professional experience
Work History
Receptionist
O'Steen Volvo
04.2024 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Reduced waiting times for visitors by implementing more efficient check-in process.
- Increased customer satisfaction by warmly greeting visitors and promptly addressing their needs.
Full Specialist
Belk Salon And Spa - Orange Park Mall
07.2023 - 10.2023
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results
- Answered phone calls and emails to schedule client appointments
- Developed loyal following of clients by providing high-quality services
- Maintained regular client list and successfully handled walk-in customers
- Helped direct lost clients to other sections in the store for merchandise they wanted as well as selling merchandise
- Answered customer questions about products and services, helped locate merchandise, and promoted key items
- Provided pre- and post-service consultations to accurately assess clients' needs
- Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health
Hair Stylist
JCPenney Salon - Orange Park Mall
07.2022 - 07.2023
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered
- Processed payments, entering sales in register for prompt customer service
- Worked as receptionist the first few months which meant i handled the desk, helped the clients with any merchandise or questions they had
Education
Full Specialty - Skin And Nails
American Academy of Cosmetology, Inc.
Orange Park, FLFull Cosmetology License - Full Cosmetology
American Academy of Cosmetology, Inc.
Orange Park, FL02.2021
Highschool Diploma - undefined
Churchill County Hihhd
Fallon, NV05.2020
Skills
- Payment Processing
- Relationship Building
- Workspace Organization
- Creativity and Originality
- Appointment Scheduling
- Cash Register Operation
- Organization skills
- Time management
- Telephone skills
- Data entry
- Verbal and written communication
- Customer/Client relations
- Greeting and seating clients
- Data inputting
- Office administration
- File management
- Administrative support
- Schedule management
- Multi-line telephone operation
- Document management
- Clerical support
- Documentation and reporting
- Typing speed
- Tech-Savvy
- Basic accounting
- Information protection
- Document control
- Supply management
- Phone etiquette
- Office supply inventory control
- Call redirection
- Reception desk management
Timeline
Receptionist
O'Steen Volvo
04.2024 - Current
Full Specialist
Belk Salon And Spa - Orange Park Mall
07.2023 - 10.2023
Hair Stylist
JCPenney Salon - Orange Park Mall
07.2022 - 07.2023
Full Specialty - Skin And Nails
American Academy of Cosmetology, Inc.
Full Cosmetology License - Full Cosmetology
American Academy of Cosmetology, Inc.
Highschool Diploma - undefined
Churchill County Hihhd
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