Rebecca Terese
Mandeville,LA
Summary
Experienced nursing professional bringing demonstrated clinical expertise, leadership skills and technical knowledge. Proficient in updating charts, monitoring medications and working with multidisciplinary teams to optimize patient care. Quality-driven and efficient with strong interpersonal abilities. Tech-savvy resource for practical use of ever-changing medical software.
Overview
3
3
years of professional experience
Work History
LPN Office Nurse
Louisiana Heart Hospital LLC
Covington, LA
05.2016 - 01.2019
- Recorded patient information in electronic medical records system accurately and efficiently.
- Completed electronic documentation, prior insurance authorizations and scheduling of appointments for patients prescribed for diagnostic and therapeutic services from specialists.
- Delivered high-quality direct and indirect nursing care to up to 50 patients per day.
- Worked with social workers, physical therapists and speech therapists to assess patient needs, plan and adjust plans of care and actualize nursing interventions to promote and restore patient health.
- Provided pre- and post-operative nursing care.
- Prepared specimens for laboratory analysis by labeling correctly according to policies.
- Directed implementation of improved patient care and documentation methods and procedures to achieve quality objectives.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
- Reviewed patient chart information before visit, ordered necessary laboratory tests, escorted patient to examination room, obtained vital signs and conducted interview to update records.
- Documented all treatments given in accordance with established guidelines.
- Provided behavioral and emotional support and closely supervised patients suffering from dementia and Alzheimer's.
- Evaluated nursing intervention outcomes by conferring with other healthcare team members.
- Prepared patients for examinations, tests or treatments and explained procedures.
- Administered medications and therapies in accordance with physicians orders.
- Counseled clients, patients and families and provided emotional and psychosocial support.
- Evaluated patient care procedural changes for effectiveness and made necessary adjustments.
- Monitored any changes in the condition of the patient closely and reported it immediately.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Inoculated and vaccinated patients to immunize against communicable diseases.
- Organized medical supplies and equipment to maintain a safe and efficient work environment.
- Administered prescribed medications and started intravenous fluids to address patient symptoms and underlying etiologies.
- Administered prescribed medications or started intravenous fluids, noting times and amounts on patients' charts.
- Prepared and administered vaccines, medications, controlled substances and narcotics as prescribed and sterilized and stored instruments, equipment and supplies.
- Educated clients, patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management.
- Educated patients in regards to office policies, medical procedure steps, recovery measures and medication instructions.
- Ensured that all forms were completed accurately before submitting them for processing.
- Charted changes in patient conditions and discussed concerns with supervising healthcare provider.
- Worked as part of healthcare team to assess patient needs, plan and modify care and implement interventions.
- Provided emotional support to both patients and their families in times of need.
- Measured and recorded patient height, weight and other vital signs.
- Collected blood, urine or sputum from patients to perform routine laboratory tests.
- Assisted physicians with patient care, including administering injections and medication.
- Addressed patient care needs, collected vitals, dressed wounds and managed catheters.
- Took temperatures or blood pressures, dressed wounds and provided other basic patient care or treatments.
- Answered patient calls, identified issues and determined how best to provide assistance within parameters established by facility and supervisor.
- Assisted physicians during office procedures by preparing exam rooms and sterilizing instruments.
- Utilized various computer software programs proficiently in order to document patient data.
- Coordinated with other healthcare professionals to ensure optimal patient outcomes.
- Answered telephones promptly and courteously while scheduling appointments for patients.
- Coordinated computerized functions for automated prescriptions, patient medical records and laboratory information and trained other office staff members in electronic operations.
- Observed strict confidentiality and safeguarded all patient-related information.
- Communicated effectively with patients and loved ones to explain diagnoses, treatment options and procedures.
- Answered patients' calls to determine how to assist.
- Participated in continuing education activities in order to stay up-to-date on best practices.
- Educated patients on proper wound care techniques following surgery or injury.
- Communicated with patients with compassion while keeping medical information private.
- Reviewed lab results for accuracy prior to delivering them to the physician.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Answered numerous calls per shift to assist with customer questions and concerns.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Completed day-to-day duties accurately and efficiently.
Education
Licensed Practical Nurse - Nursing
Delta College
Covington, LA04-2016
Skills
- Quality Improvement
- Anatomy and Physiology
- Immunization Administration
- Health Promotion
- HIPAA Compliance
- Insurance Processing
- Diagnostic Testing
- Chronic Disease Management
- Sanitation Standards
- Appointment Scheduling
- EMR Updating
- Compassion and Empathy
- Supply Management
- Incoming Call Reception
- EHR Management
- Direct Patient Care
- Medication Administration
References
References available upon request.
Timeline
LPN Office Nurse
Louisiana Heart Hospital LLC
05.2016 - 01.2019
Licensed Practical Nurse - Nursing
Delta College
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