Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rebecca Thatcher

Ashby,MA

Summary

Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams.

Overview

26
26
years of professional experience

Work History

Antique Store Co-Owner

Home At The Cooperage
11.2020 - Current
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations. Applied effective time management techniques to meet tight deadlines.
  • Demonstrated strong organizational and time management skills while managing multiple projects. Organized and detail-oriented with strong work ethic.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Increased store revenue 50% in first year and additional 50% in second year.

Account Coordinator

The Shamrock Companies, Inc.
03.1998 - 11.2022
  • Built strong relationships with clients through consistent communication and proactive problem solving with over 75 assigned accounts.
  • Achieved high levels of customer loyalty by consistently delivering excellent service and exceeding expectations.
  • Provided exceptional support to sales team members, assisting in providing procurement research, closing deals and maintaining customer satisfaction.
  • Monitored customer accounts for payment delinquency and initiated collection efforts. Processed debtor payments and updated accounts to reflect new balance. Transformed over 90-day aging from 25% to 11% in 3 months through thorough collections.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Adaptable and proficient in learning new concepts quickly and efficiently. Passionate about learning and committed to continual improvement.
  • Efficient in Baan ERP Software and Wrike Project Management Software to keep accurate records pertaining to inventory and account notes.

Education

Bachelor of Science - Accounting Cum Laude

Daniel Webster College
Nashua, NH
12.2001

Skills

  • Data Management
  • Employee Relations
  • Relationship Building
  • Budget Control
  • Process Improvements
  • Inventory Management
  • Cost analysis and savings
  • Data Analysis

Timeline

Antique Store Co-Owner

Home At The Cooperage
11.2020 - Current

Account Coordinator

The Shamrock Companies, Inc.
03.1998 - 11.2022

Bachelor of Science - Accounting Cum Laude

Daniel Webster College

Similar Profiles

CREATE PROFILE
Rebecca Thatcher