Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Director of Children's and Family Ministry
New Life in Christ Church
01.2022 - 10.2024
Enhanced ministry outreach by developing and implementing community engagement strategies.
Mentored younger or less experienced ministry staff, providing guidance and support in both personal and professional development.
Created and maintained safe and nurturing environment for children.
Recruited and trained volunteers and staff in care of children and facility procedures.
Supervised children from ages 6 months to 11 years.
Offered individual attention for children dealing with learning, emotional or home problems.
Adhered to security processes and sign-in and sign-out procedures for children, parents and visitors.
Worked with volunteers to develop lesson plans and special events for children.
Delivered constructive feedback on children to parents and guardians and informed of any disciplinary issues.
Conducted safety and wellness inspections of facilities and sanitized toys and surfaces.
Prepared, coordinated and distributed information about yearly schedule of activities and classes.
Kept program children safe and secure at all times with proactive monitoring strategies.
Trained and supervised religious education instructional staff.
Adapted classroom plans to support needs of children with special learning requirements.
Hired, mentored and supervised instructors and volunteer staff to carry out program goals.
Directed pre-school, toddler and infant services to provide comprehensive family support.
Maintained a budget and worked within the budgetary constraints to enrich the ministry
Youth Ministry Coordinator
The Salvation Army
09.2018 - 12.2022
Created and maintained relationships with parents and youth
Prepared for Kid's club program and troops
Taught music to children
Taught Sunday School and Jr. Soldiers
Prepared a children's 5 minute object lesson for Sunday Service
Attended children and youth events as required
Provided mentorship and fellowship for children and youth
Provided pastoral care for children and youth
Provided pastoral care for families
Engaged parents in children and youth spiritual growth
Coordinated VBS
Coordinated volunteers for children's programs
Filled in for pastors when they are unavailable
Enhanced ministry outreach by developing and implementing community engagement strategies.
Admin. Asst. to the Youth Dept.
The Salvation Army
10.2017 - 09.2018
Processed communications related to the office (answer calls, distribute mail, send messages, and make calls on behalf of Youth Department)
Maintained files and records
Assisted in preparation of Divisional Youth Events
Created posters, registrations, and programs for different Divisional Events
Moved to Camp in the summer
Maintained camper and staff files
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Supported executive staff through scheduling meetings and preparing crucial documents.
Admin. Asst. to the Program Dept.
The Salvation Army
08.2015 - 10.2017
Maintained Program Secretary's calendar and DHQ Devotional Calendar
Assisted in preparation of Divisional Events
Created posters, registrations, and programs for different Divisional Events
Took, processed, distributed and file minutes for meetings
Maintained Divisional Lending Library
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Supported executive staff through scheduling meetings and preparing crucial documents.
Contract Specialist (Contractor)
Covidien
11.2014 - 04.2015
Created and maintained pricing contracts for direct and indirect customers based on sales rep documents
Ensured the accuracy of active contracts within the pricing system for output to other subsystems
Broke down complex directives to more manageable subtasks
Analyzed data in order solve problems and act decisively in ambiguous situations
Communicated with reps and other Covidien personnel
Answered customer and distributor inquiries including, but not limited to pricing updates and questions
Helped to resolve pricing discrepancies by using Oracle based software JDE
Office Coordinator
NatureWorks Landscape Services, INC
06.2013 - 04.2014
Scheduled meetings for the president of the company
Created slideshows for different company events
Was responsible for time card processing
Assisted with basic office tasks including, but not limited to ordering supplies, filing papers, and answering phones
Was responsible for updating social media; almost tripling followers on Facebook in less than a year
Created emails using Constant Contact
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
Tracked records, filed documents, and maintained communication between clients to manage office activities.
Served as a point of contact for clients visiting the office, providing exceptional customer service that led to increased client retention rates.
Maintained strict confidentiality of sensitive information, upholding the highest level of professionalism at all times.
Site Director
Champions Extended Learning
08.2012 - 06.2013
Created weekly schedules, including snacks, activities, students and staff
Was responsible for taking inventory monthly
Lead teachers' meetings
Conducted student and teacher evaluations
Communicated regularly with staff, students, school personnel and parents
Managed a team of professionals, ensuring high-quality performance and adherence to company standards.
English Teacher/Manager
Merit Junior Language Institute
08.2010 - 07.2012
Lead foreign teacher meetings
Created and wrote expectations of both students and foreign teachers
Worked closely with director to ensure happiness and well-being of foreign teachers and students
Created and organized foreign teacher curriculum
Taught English, with an emphasis on writing, and graded assignments
Developed innovative lesson plans to engage students in English language learning.
Prepared and implemented lesson plans covering required course topics.
Assessed student progress and provided feedback to improve performance and establish academic success.
Improved classroom management by implementing consistent routines and clear expectations for behavior.