Rebecca Townes
Newburgh,NY
Summary
Versatile professional with experience in event coordination, customer service, and content creation. Proven skills in managing events, ensuring high-quality service, and enhancing audience engagement. Strong background in leadership, communication, and problem-solving.
Overview
6
6
years of professional experience
Work History
Walmart Associate
Walmart
Newburgh, NY
01.2019 - 01.2023
- In my role as a Walmart Associate, I developed essential skills for accounting through managing financial transactions, reconciling reports, and leading a team in the Online Pickup Department
- I was responsible for answering phones for the store, handling customer inquiries, and resolving issues
- My duties also included processing online orders, tracking inventory, and performing cash reconciliations.
Promotions and Fan Engagement
NY Yankees Affiliate- HV Renegades
Wappingers Falls, NY
01.2024 - Current
- In the office I schedule performances, help write the scripts, work on lineups and create schedules
- During game days, I help with providing a fun and unforgettable experience for the fans and help ensure that all of our games are executed smoothly.
Server
Curry Estate
Hopewell Junction, NY
05.2024 - Current
- As a Server at Curry Estate, I provided exceptional service during weddings, corporate events, and private parties
- I ensured guests had a memorable experience by delivering high-quality service and addressing their needs promptly
- I collaborated with the event team to maintain smooth operations, assisted with venue setup, and coordinated with kitchen staff to ensure timely food and beverage service
- My role also involved handling guest inquiries and resolving issues efficiently, contributing to positive guest feedback and repeat business.
Sales Associate
Kids Foot Locker
Poughkeepsie, NY
- During the summer of 2022 at Kids Foot Locker, I focused on delivering excellent customer service, managing transactions at the register, and stocking shelves
- This role helped me build strong skills in customer service, cash handling, and inventory management, contributing to a positive shopping experience for customers.
Member of the Charger Content Creation Club
West Haven, CT
- Create engaging content involving our athletic teams to get more community and school involvement
- We have weekly meetings to discuss various ideas as to what kind of content we want to create individually or create a team and go out into the field
Content Creator & Freelance Model
- In my role as a Content Creator for Barstool Sports, I am responsible for producing engaging social media content, capturing behind-the-scenes moments, and creating postgame highlights to support the brand and enhance fan experiences
- I also work as a Freelance Model, with experience in high-profile fashion events such as the Lord & Taylor Fashion Show and SUNY Plattsburgh Fashion Show, and am currently involved in the CSA Fashion Show for 2023-2024
- These experiences have refined my content creation skills, fashion modeling expertise, and ability to build professional relationships.
Education
Master of Science - Sport Management
University of New Haven
West Haven, CT05.2024
Bachelor of Science - Communications: Broadcast News
The College of Saint Rose
Albany, NY05.2022
High School Diploma -
Our Lady of Lourdes High School
Poughkeepsie, NY05.2018
Skills
- Communications
- Teamwork and Collaboration
- Journalism
- Computers (Excel/Word/PowerPoint/ Internet Search Engines)
- Video Editing
- Content Creation
- Adobe Premiere
- Social Media Management
- Audience Engagement
- Customer Service
- Leadership
- Problem Solving
Personal Information
Title: Collegiate Student-Athlete (Women’s Basketball)
CSA: Caribbean Student Association
Volunteer Experience
- Playmaker Academy Pumas Basketball, Camp Counselor/Demonstrator-Volunteer, Hopewell Junction, NY, Assisted with daily sports camp setup and activities. Responsible for a team of campers daily, Monday-Friday, 6 hours/day for July-Aug. Demonstrated training techniques and drills, coached scrimmage games, and provided support as needed., 2016-07-01, Present
- Brewster Sports Center, Staff Member-Seasonal, Brewster, NY, Assisted with summer camp as counselor, demonstrator, and helper. Operated score table and game clocks for 1 week in July and 1 week in August (8am-5pm). Supported seasonal basketball tournaments with score table duties., 2016-07-01, Present
- Our Lady of Lourdes Volleyball Camp, Camp Counselor/Demonstrator-Volunteer, Poughkeepsie, NY, Supported summer camp as counselor and demonstrator with volleyball skills/drills for 1 week in August (8am-3pm)., 2016-07-01, Present
- Edge Athletic Camp, Camp Counselor/Demonstrator-Volunteer, Poughkeepsie, NY, Assisted with summer basketball camp for boys and girls grades 3-8. Demonstrated skills and drills, coached teams in competitions, and provided general support whenever needed., 2016-07-01, Present
Timeline
Server
Curry Estate
05.2024 - Current
Promotions and Fan Engagement
NY Yankees Affiliate- HV Renegades
01.2024 - Current
Walmart Associate
Walmart
01.2019 - 01.2023
Sales Associate
Kids Foot Locker
Member of the Charger Content Creation Club
Content Creator & Freelance Model
Master of Science - Sport Management
University of New Haven
Bachelor of Science - Communications: Broadcast News
The College of Saint Rose
High School Diploma -
Our Lady of Lourdes High School
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