Rebecca Tran
Buena Park,CA
Summary
Proven Manager/Bartender Shift Manager and Office Administrative Assistant with a track record of enhancing customer service and financial oversight at Heroes Bar and Grill. Skilled in managing high-volume shifts, maintaining stringent safety standards, and streamlining administrative processes. Excels in performance management and fostering client relationships, demonstrating both hard and soft skills essential for dynamic business environments.
Overview
13
13
years of professional experience
Work History
Manager/Bartender Shift Manager
Heroes Bar and Grill
Fullerton, CA
04.2012 - Current
- Maintained safety and sanitation standards with firm enforcement amongst bar staff.
- Balanced daily registers and generated sales reports for management.
- Greeted guests with friendliness and professionalism.
- Managed high volume of shift customers and simultaneously assisted restaurant servers with diverse needs.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
- Made friendly conversation with customers to provide enjoyable bar experience.
Office Administrative Assistant
BCSi Construction
Brea , CA
03.2022 - 12.2022
- Organized and maintained filing systems, both paper and electronic.
- Answered incoming calls in a timely manner and directed them appropriately.
- Processed incoming invoices for payment in a timely manner.
- Scanned physical documents and uploaded to encrypted databases for digital maintenance.
- Maintained confidentiality of sensitive data in accordance with company policies.
- Composed, edited and typed complex memos and reports with job-related software.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
Education
Some College (No Degree) - Business Administration
Cypress College
Cypress, CASkills
- Billing and invoicing
- Email management
- File management
- Accounting support
- Leadership and supervision
- Data entry
- Performance management
- Customer service
Timeline
Office Administrative Assistant
BCSi Construction
03.2022 - 12.2022
Manager/Bartender Shift Manager
Heroes Bar and Grill
04.2012 - Current
Some College (No Degree) - Business Administration
Cypress College
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