Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Rebecca Turk

Hancock,ME

Summary

Experienced Office Management and Administration Professional, adept in office administration and human resources, showcasing exceptional organizational skills and customer service. Enhanced operational efficiency through innovative strategies and effective communication. Proficient in MS Office, ensuring confidentiality and precision in all tasks. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen.

Overview

27
27
years of professional experience

Work History

Office Manager & Payroll Specialist

Pleasant River Lumber
10.2016 - Current
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Provided customer service to employees regarding payroll inquiries and issues.
  • Collaborated with human resources, accounting and other departments to confirm payroll accuracy.
  • Resolved payroll discrepancies quickly and successfully.

Assistant Property Manager & Leasing Agent

DJN Raritan Crossing, LLC
05.2006 - 08.2016
  • Optimized website and online listings with engaging content, increasing visibility and attracting potential tenants.
  • Conducted competitive analysis to benchmark property amenities and pricing, ensuring market competitiveness.
  • Enhanced tenant satisfaction by efficiently resolving maintenance issues and inquiries in timely manner.
  • Improved property appearance and safety of 374 unit apartment community with regular inspections and coordinated maintenance efforts.
  • Maintained accurate and up-to-date tenant and property records, enhancing operational efficiency.
  • Performed background, reference and credit checks as part of screening process of prospective tenants.

Executive Assistant

The Acclaim Group
03.1998 - 04.2006
  • Handled confidential and sensitive information with discretion and tact.
  • Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
  • Screened calls and emails and responded accordingly to support executive correspondence.
  • Used advanced software to prepare documents, reports, and presentations.

Education

Douglass College
New Brunswick, NJ

Certificate - Personal Computers And Business Administration

The Cittone Institute
Edison, NJ

Skills

  • Customer Service
  • Organizational Skills
  • Office Administration
  • Human Resources
  • Clear oral/written communication
  • MS Office
  • Customer Relations
  • Multitasking Abilities

Timeline

Office Manager & Payroll Specialist

Pleasant River Lumber
10.2016 - Current

Assistant Property Manager & Leasing Agent

DJN Raritan Crossing, LLC
05.2006 - 08.2016

Executive Assistant

The Acclaim Group
03.1998 - 04.2006

Douglass College

Certificate - Personal Computers And Business Administration

The Cittone Institute
Rebecca Turk