The opportunity for an Entry Level Position, with a well known, respected and growing company, that offers growth both professionally as well as personally in the Health Care Industry.
Overview
11
11
years of professional experience
Work History
Customer Service Cashier
Kwik Trip
09.2023 - Current
Maintained clean and organized workspace, promoting welcoming environment for customers.
Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed.
Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
Managed cash register operations accurately, reducing risk of shortages or overages in daily reconciliations. Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
Promoted positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
Participated actively in team meetings to discuss strategies for improving overall performance within department.
Utilized strong product knowledge to upsell items when appropriate, boosting overall sales revenue.
Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
Utilized POS system to handle customer cash and credit card transactions.
Warehouse Materials Manager
Generac Power Systems
03.2022 - 08.2023
Improved warehouse efficiency with introduction of an advanced storage and retrieval system.
Reduced lead times for critical materials through strategic supplier partnerships.
Introduced lean manufacturing principles into materials management process, reducing waste and improving efficiency across organization.
Managed cross-functional teams for successful implementation of new materials management initiatives.
Developed comprehensive supplier performance metrics to ensure continuous improvement in service levels and product quality.
Managed subordinates and gave directives, drafted schedules and comprehensively evaluated performance.
Reviewed and approved purchase orders and invoices for accuracy and completeness.
Monitored inventory levels and avoided shortages with timely replenishment of stock.
Facilitated resolution of vendor disputes and discrepancies.
Assessed areas of service concern and developed improvement plans.
Production Supervisor
SSI Sintered Specialties
03.2020 - 01.2022
Spearheaded employee development initiatives by conducting regular performance reviews, setting achievable goals, and providing support for professional growth opportunities.
Streamlined production workflows for increased throughput and reduced lead times with focus on continuous improvement initiatives.
Enhanced team performance by providing regular coaching, feedback, and training to employees on best practices in manufacturing operations.
Optimized resource allocation by effectively managing staff schedules, shift rotations, and overtime assignments.
Managed inventory levels efficiently to ensure availability of raw materials for uninterrupted production runs while avoiding excess stockpiles.
Coordinated with quality control teams to implement corrective actions in response to internal audits or customer complaints, ensuring continuous improvement of products and processes.
Reduced equipment downtime through proactive maintenance planning, scheduling routine checkups, and troubleshooting issues.
Participated in strategic planning sessions with senior management to identify growth opportunities and align production capabilities with company objectives.
Boosted employee morale by fostering positive work environment, recognizing exceptional performance, and addressing concerns in timely manner.
Evaluated team member performance regularly to identify and resolve productivity concerns.
Implemented policies and standard operating procedures for continuous improvement.
Managed staff hiring, training and supervision.
Collaborated with other leaders and executives to direct workflow and support operations.
Warehouse Supervisor
TA Services
06.2013 - 03.2020
Handled employee concerns promptly and effectively while maintaining open lines of communication amongst team members.
Maintained clean working environment by enforcing strict cleanliness standards throughout entire facility.
Ensured safety compliance with regular inspections, staff training sessions, and adherence to OSHA regulations.
Implemented preventive maintenance programs for all equipment used in daily operations-significantly reducing downtime due to malfunctions.
Conducted regular inventory audits to identify discrepancies in stock counts while implementing corrective measures as needed.
Enhanced employee productivity through effective training programs and performance evaluations.
Assisted in designing customized solutions for clients requiring specialized support or unique storage accommodations within warehouse space.
Increased accuracy in order fulfillment with thorough quality control checks before shipping orders.
Mentored junior staff members to develop their skills in warehousing operations, fostering supportive work environment for professional growth.
Promoted diligence and culture of safety for drivers and warehouse operations.
Used warehouse management software to reconcile daily inventory.
Oversaw inventory control levels and verified compliance with storage and organization processes.