Human Resources Manager offering 20 years of management experience and development of high-performing teams through recruitment, training, organizational development and evaluation of performance. Strong record of accomplishment working with senior managers to build organization to meet performance goals. Strong background in directing hiring practices, designing pay structures, developing employee policies, managing employee payroll and benefits and working with executive team to develop talent acquisition and retention goals.
Overview
17
17
years of professional experience
Work History
Director of Human Resources/Payroll
Life Care Center of Stonegate
08.2022 - 01.2023
Provided operational and consultative support to hospital management from executive to hourly employees
Developed and administered various HR policies,Consulted with managers on disciplinary and policy issues
Conducted management training in identifying HR areas of development
Managed recruitment, retention, training, employee relations, compensation, benefits, and safety and health programs.
Organized onboarding processes for new hires, including orientation sessions and paperwork completion.
Created succession plans and promotion paths for staff to boost passion for reaching goals and objectives of organization.
Developed and implemented human resources policies, procedures, and best practices.
Scheduled random drug testing for employees to diminish regularity risks.
Conducted performance reviews for employees in all departments.
Devised and executed employee development, performance oversight, compensation, and benefits programs.
Drafted job descriptions and prepared job postings for open positions.
Ensured compliance with federal, state, and local employment laws by monitoring changes in regulations related to human resources management.
Directed process of organizational planning by evaluating company-wide structure, job design and manpower forecasting.
Handled employee discipline and termination to address policy infractions.
Devised training programs for new and existing employees.
Supported top talent identification processes by interviewing candidates and executing onboarding, orientation, and benefits processes.
Investigated incidents of workplace harassment or discrimination complaints.
Scheduled meetings with employees to address concerns and grievances.
Patient Care Coordinator
Envision Health Images
02.2020 - 07.2022
Schedules and facilitate communication between the centers and their prospective patients
Serves as a support function for the entire region
Supports company initiatives by adopting new approaches, practices, and processes to deliver unmistakable quality, spectacular service, and operational excellence on a consistent basis.
Scheduled appointments for patients and coordinated follow-up visits as needed.
Compiled and maintained medical charts and reports in complex digital databases.
Verified patients' insurance and payment methods during admissions or check-in processes.
Identified needs of customers promptly and efficiently.
Assisted with customer requests and answered questions to improve satisfaction.
Consultant
Milspo Academy
12.2019 - 01.2020
Collaborated on a Training Program to help military spouses build skills necessary to be a talent recruiter.
Office Manager/Human Resources
Parker Family Care
07.2018 - 09.2019
Managed a team of four business office personnel
Consulted with managers on disciplinary and policy issues to ensure the fairness and consistency of all Personnel actions
Conducted management training in identifying HR areas of development
Substituted for the front office open and close procedures
Manage all aspects of leave of absence administration, including partnering with internal and outsourced partners for all leaves (e.g., FMLA, State, Medical, Personal, Military) to ensure consistency and compliance with all policies, laws and regulations
Facilitated meetings and communications between leadership and staff.
Coordinated office activities and operations to secure efficiency and compliance with company policies.
Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
Workshop Facilitator/Career Transition Trainer
Insignia Federal Group
12.2018 - 07.2019
Facilitated the Department of Labor Transition Assistance 3-day workshop to all seven seals for military branches in the States of Colorado and Wyoming.
Provided guidance to workshop attendees on topics such as project management, leadership, and communication skills.
Maintained a safe environment conducive to learning by enforcing appropriate behavior standards throughout the duration of the session.
Volunteer Support Specialist
Interactive Government Holdings
11.2016 - 06.2017
Serve as the State Chair’s and HQ ESGR’s administrative point of contact and support staff member
Supported the execution of Department of Defense funded (ESGR) volunteers, directors, and employers
Reviewed budget exhibits and reports to respective State chair, Regional Coordinator and Employers
Event Planner for ESGR Annual Banquet, new volunteer training, and director meetings for State of Colorado
Prepared awards for Colorado Employers in 'support for our military seven seals.'
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Collaborated with others to discuss new opportunities.
Employment Coordinator
State of Colorado, Interactive Government Holdings
09.2014 - 11.2016
Assist Guard and Reserve Service Members, Spouses, and Veterans to find career employment opportunities of all military branches
Enable service members and employers to participate in the Hero2Hired sponsored employer/service member web-based application for job searches
Provided employment preparation and job referral assistances (resume writing, critiquing, interview prep, career planning) to all seven seals service members
Coordinated statewide employment initiatives involving military leadership along with Federal, State Local agencies and employers
Debrief Guard and Reserve Components (Commanders and servicemembers within local and regional areas)
Conducted employer site visits to build strategic alliances in meeting their hiring needs with the military demographics
Participated in employer outreach meetings and events including local job fairs, national and regional career fairs
Facilitated briefings and communications between military commanders, service members of all seven military seals.
Human Resource Generalist
Kindred Healthcare
03.2014 - 07.2014
Directed human resource functions including full-cycle recruitment, training, on-boarding, employee relations
Marketed two Long Term Acute Center facilities-Denver Personnel 155 and Aurora personnel 90
Provided operational and consultative support to hospital management from executive to hourly employees
Developed and administered various HR policies, plans and procedures for all hospital personnel
Planned, organized and controlled all activities of the HR/Payroll/Benefits department
Consulted with managers on disciplinary and policy issues
Conducted management training in identifying HR areas of development
Manage all aspects of leave of absence administration, including partnering with internal and outsourced partners for all leaves (e.g., FMLA, State, Medical, Personal, Military) to ensure consistency and compliance with all policies, laws and regulations
Managed, coordinated and evaluated all hospital human resource policies, programs, and practices
Managed recruitment, retention, training, employee relations, compensation, benefits, and safety and health programs
Managed recruiting with Taleo/SAP Tracking system.
HR Benefits
Superior Group Talent Resources
08.2013 - 09.2013
Supported the CDI Benefit Department in managing 36 Head Start program employee’s benefits within the U.S.
Director of Human Resources
Highlands Behavioral Health
02.2013 - 07.2013
Oversaw high-volume recruiting needs with initial accountability for three-unit floors in a 24 hour (86 bed free standing behavioral health facility)
Ensured legal compliance by monitoring and implementing applicable human resource federal and state
Networked, guided, and counseled with management in implementing HR policies and procedures in line with core objectives
Administrator for employee benefit plans including annual open enrollment, COBRA, Cafeteria Plan and Wellness Plans and delivery of open enrollment campaigns, preparation, and distribution of written/verbal information to employees
Supervised four front desk receptionists (PRN, PT and FT status)
Manage all aspects of leave of absence administration, including partnering with internal and outsourced partners for all leaves (e.g., FMLA, State, Medical, Personal, Military) to ensure consistency and compliance with all policies, laws and regulations
Developed hiring and recruitment policies to drive transparent and fair hiring process for selecting candidates on basis of merit and relevance with job.
Administrator for Recruitment management of the complete Applicant Tracking System and Web-Based Sourcing/Recruitment life–cycle for sourcing the best talent from diverse sources after identification of manpower requirements
Provided counsel on all employee relations, disciplinary actions, job performance and salary recommendations
Established two-way formal as well as informal communication channels to foster a positive and productive work culture and meet legal requirements
Improved diversity hiring in support of corporate diversity initiative within all employers
Launched EEOC and Affirmative Action investigations and resolved employee complaints.
Investigated incidents of workplace harassment or discrimination complaints.
Developed employee orientation and training programs for new hires.
Facilitated meetings and communications between team leaders, staff and third-party vendors.
Director of Human Resources/HR Recruiter
Central Kansas Mental Health Center-Salina
01.2006 - 01.2013
Represented employer in unemployment hearings and negotiations
Administered procurement, professional development, classification, assignments, promotions, separations and personal issues
Advised senior leadership on administration of equal opportunity, drug/alcohol abuse and other HR-related programs, training and outside agency personnel
Implemented an annual employee health wellness fair
Manage all aspects of leave of absence administration, including partnering with internal and outsourced partners for all leaves (e.g., FMLA, State, Medical, Personal, Military) to ensure consistency and compliance with all policies, laws and regulations
Developed Strategic partnership within job fairs, technical schools, internal and external networking, surrounding universities with emphasis in behavioral health
Networked, Guided, and counseled with management in implementing HR policies and procedures in line with core organizational objectives
Implemented an approved project by the governing board for Continuing Education Online System
Liaison with labor counsel and outside government agencies on employee issues and mission and vision of mental health
Lead for the employee benefits programs in developing internal programs, hosted annual assessments scheduling for employer and local community partners
Administered all areas of agency compliance with board recommendations, EEO regulatory, facility licensure
Served on Employee Management Partnership committee, Administration Counsel, and Leadership Committees
Developed and recommended HR policies to foster a positive and productive work culture and meet legal requirements
Monitored wage and salary structure, pay policies, performance appraisal programs, employee benefit programs and services to remain competitive within the market and industry
Served as a strategic partner in organizational planning and evaluated structure job design and manpower forecasting to ensure appropriate staffing levels to meet business needs
Partnered with safety consultant to audit the company and develop our Safety Policy and Procedure Manual
Occupational Safety & Health Administration (OSHA) reporting and accident investigations
Equal Employment Opportunity Commission (EEOC) investigations and disciplinary actions
Directly supported the Board and CEO
Facilitated meetings and communications between team leaders, staff and third-party vendors.
Education
MBA: Business Administration and Management -
Kansas Wesleyan University
12.2004
Skills
Strategy Development
Employee Relations
Strategic Planning
Performance Reviews
Recruitment Strategies
Training Program Management
Regulatory Compliance
Human Resources Management
Training Leadership
Legal Compliance
Affiliations
Society for Human Resource Management National Member (Since 2002)
Department of Defense (Volunteer) for The Employer Support for the Guard and Reserve