Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rebecca Vazquez

Round Lake,IL

Summary

Organized and skilled professional with strong background in advanced data management, troubleshooting skills and Workday background. Effective in developing and optimizing data systems to meet customer needs.

Overview

11
11
years of professional experience

Work History

Associate Architect, Data Integrity

Abbott Laboratories
02.2024 - Current
  • Expert in EIB protocol, understands in depth technical capabilities of all EIB’s. Understands the current capabilities of Workday to determine options available outside of the standard EIB’s utilized by Abbott. Analyzing the available EIB’s in Workday to determine future solutions to improve processes and capabilities available.
  • Responsible for all mass rescind requests-these are related to loads into production which after validation do not load correctly and need to be removed with urgency to eliminate potential risk. Sr. Analyst determines necessity, risks and mitigation plans, communicates to all impacted GHRS streams and then seeks necessary approvals before executing. Timeliness is critical for mass rescinds and it requires independent judgement to determine the necessity and timing to execute. Due to sensitivity this requires advanced security roles.
  • Provide recommendations and review for best practice related to mass data clean up
  • Responsible for problem-solving, training, managing vision and purpose, flexibility in approach, ability to work with cross-functional and cross-cultural teams, composure under pressure, and able to build effective teams.
  • Managed and motivated employees to be productive and engaged in work.

Senior Analyst, HR Data Integrity

Abbott Laboratories
07.2021 - 02.2024
  • Mentored junior analysts, fostering professional development while enhancing overall team performance.
  • Collaborated with cross-functional teams to identify areas of improvement, leading to increased operational effectiveness.
  • Investigated system issues and implemented resolutions to reduce downtime.
  • Improved company efficiency with the development of key performance indicators and tracking metrics.
  • Provided expert advice for senior management, contributing to informed decision-making and strategic planning.
  • Played a pivotal role in the successful completion of high-stakes projects by providing crucial analytical support and insights.
  • Nurtured strong working relationships with clients, ensuring their needs were met while exceeding expectations on deliverables.
  • Identified and resolved problems through root cause analysis and research.
  • Cross-trained existing employees to maximize team agility and performance.
  • Managed and motivated employees to be productive and engaged in work.

Analyst, Data Integrity

Abbott Laboratories
11.2018 - 07.2021
  • Process mass HR data uploads adhering to data privacy and accuracy standards. This includes reviewing the data provided, auditing the files for accuracy, identifying issues and working with the requestor to rectify the issue before being able to prepare the final EIB and make the requested changes
  • Resolve complex data issues within Workday including record re-builds. This includes researching multiple systems to identify places where data is not accurately reflected in our current system of record. Determining what course of action needs to be taken to minimize impacts to employees
  • Support customer facing needs for BHRs, Managers, Finance and other GHRS workstreams. Data entered in Workday needs to be validated prior to making changes. Data which is identified as incorrect needs to have someone reach out to the customer, explain the errors and help direct them to how to correct the data for their change to be processed. This requires understanding of impacts downstream for making the requested change. Work with multiple conflicting groups to help prevent them from continuing to make changes to the same data over and over to meet their particular groups need. Facilitate communications amongst necessary groups to validate the data to move forward

Associate Specialist, MyHRTeam

Abbott Laboratories
06.2017 - 11.2018
  • Enhanced team productivity by streamlining processes and implementing training for new team members
  • Developed innovative solutions for complex problems, resulting in increased client satisfaction
  • Processed organization restructures and clean-ups in mass via EIB
  • Reviewed and processed mass compensation changes

Associate MyHRTeam

Abbott Laboratories
12.2014 - 06.2016
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Clarified customer issues and determined root cause of problems
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.

Customer Support Specialist, Collections

J.P. Morgan Chase Corporate Center
08.2013 - 11.2014
  • Delivered exceptional customer service experiences by maintaining a positive attitude, active listening skills, and empathetic responses to customer concerns.
  • Managed a high volume of inbound calls while maintaining excellent call quality standards and adhering to established procedures.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Processed payments and applied to customer balances.

Education

High School Diploma -

Round Lake Senior High School
Round Lake, IL
05.2009

Skills

  • Workday EIB
  • Excel
  • Data conversion
  • Staff Training and Development
  • Team Leadership
  • Bilingual

Timeline

Associate Architect, Data Integrity

Abbott Laboratories
02.2024 - Current

Senior Analyst, HR Data Integrity

Abbott Laboratories
07.2021 - 02.2024

Analyst, Data Integrity

Abbott Laboratories
11.2018 - 07.2021

Associate Specialist, MyHRTeam

Abbott Laboratories
06.2017 - 11.2018

Associate MyHRTeam

Abbott Laboratories
12.2014 - 06.2016

Customer Support Specialist, Collections

J.P. Morgan Chase Corporate Center
08.2013 - 11.2014

High School Diploma -

Round Lake Senior High School

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