Resourceful HR professional with 3+ years of experience in employee and client relations, strategic decision making, state and federal leave laws and management of ADA accommodations. Driven and looking to make an immediate contribution to promote the organizations mission and vision and develop strategic goals.
Overview
10
10
years of professional experience
Work History
Assistant HR Manager/ADA Coordinator
Capitol Bridge, LLC
10.2023 - Current
Manage leave requests and coordinate with Flores Leave Solutions to administer leave policies in accordance with applicable federal and state employment laws. (FMLA, USERRA, PWFA, etc.)
Partner with leadership and legal team to review status of sensitive leave or ADA accommodation cases and develop legal strategy for resolution.
Maintain regular contact with employees, supervisors, managers and HRBP's on leaves and coordinate employee's return.
Spearheading project plan for implementation of Flores Leave Solutions for ADA accommodations.
Assistant HR Manager/ADA Coordinator
TDB Communications
06.2021 - 10.2023
Served as liaison between employees and management, addressing concerns and resolving conflicts promptly.
Took ownership of Zendesk organization and created a workflow for each department.
Functioned as HR point of contact for the Gainwell project. Attended weekly meetings to resolve issues, assisted in setup of corrective action PAF workflow in Paycom, and created a personalized Gainwell webpage that contained training materials to educate supervisors and mitigate risk.
Aided with implementation and setup of Paycom ATS.
Partnered with legal to develop ADA accommodation process to maintain compliance with federal regulations.
Determined eligibility for medical accommodations for more than 100+ employees with disabilities in accordance with ADA regulations.
Executive Administrative Assistant
American Management Staffing
06.2018 - 03.2020
Revamped workers comp claim process and reduced monthly TIBs payments by 75%.
Assisted in forklift training and certification.
Calculated and processed TIBs for employees with medical injuries.
Organized TIBs process by tracking medical appointments, issuing bona offers for light duty work, and authorizing employees to return to work once medical cleared.
Produced sales reports, streamlined policy and procedures and crafted presentations to support executives and boost team efficiency.
Facilitated communication as key liaison between executives, clients and office managers to receive orders, direct activities and communicate instructions.
Payroll and Accounts Receivable Manager
IOS Staffing Services
11.2016 - 06.2018
Managed timesheet collection for 13 locations across the nation and administered payroll for over 500 employees.
Reduced the average time to resolve customer billing disputes by 50% through implementing a new process that streamlined communication between the Accounts Receivable team and clients.
Responsible for implementation and setup of Bullhorn ATS.
Manager
POSH Dog Barkery
09.2014 - 11.2016
Increased brand awareness and increased sales 25% by developing marketing collateral, organizing in-store fundraisers and adoption events.
Maximized sales by creating innovative visual merchandising displays and store layouts.
Improved customer satisfaction through staff training in customer service and product knowledge.