Rebecca Villacorta

Support the development of social media strategy and craft compelling posts that support broader communications and outreach goals.

Serve as the point person with our audiences, which means monitoring, responding and engaging with our online community, fostering positive interactions and building relationships.

Write and copy-edit social media post content.

Collaborate with other ministries and departments within the Church to accurately and effectively communicate inormation and vision.

Build relationships and coordinate with leadership and other ministry leaders.

Determine the best time to post for each channel based on web traffic and engagement trends.

Be knowledgeable on audience demographics and preferences to help guide our digital approach to content.

Provide recommendations and strategy on the latest industry news, platform updates and changes that may impact strategies and content plans

Manage the layout and visual elements of each social account.

Greet guests; Welcome guests as they enter the salon.

Manage the calendars of 8 individual stylists as well as the calendar of the salon owner.

Check in and out; Manage the client check-in process and confirm the scheduled services. After the appointment, help clients check out and manage payment.

Promote and manage retail products; actively recommend and promote salon products suggest by the client's stylist.

Scheduled appointments by phone, email and in person and recommended additional services.

• Coordinated patient scheduling, check-in, check-out and payments for billing.
• Checked patient insurance, demographic, and health history to keep information current.
• Helped patients complete necessary medical forms and documentation.
• Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
• Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
• Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
• Maintained current and accurate medical records for patients.