Rebecca Watson

• Managed daily operations for a successful small business, ensuring efficient processes and quality services.
• Promoted business via social media to generate leads and maximize brand identity.
• Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
• Researched trends and current innovations to determine competition and develop competitive pricing points.
• Increased revenue by implementing effective marketing strategies and establishing strong customer relationships.
• Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
• Supervised creation of exciting merchandise displays to catch attention of store customers.
• Interacted well with customers to build connections and nurture relationships.
• Managed purchasing, sales, marketing and customer account operations efficiently.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Prepared merchandise for sales floor by pricing or tagging.
• Helped customers locate products and checked store system for merchandise at other sites.
• Answered customer questions about sizing, accessories, and merchandise care.
• Rotated stock and restocked shelves to maintain product availability and store appearance.

• Answered incoming calls and directed to appropriate staff, enhancing communication efficiency.
• Welcomed visitors warmly to create a positive first impression.
• Managed appointment scheduling to maintain organized office calendar.
• Processed incoming and outgoing mail for seamless office operations.
• Maintained reception area cleanliness, ensuring a professional appearance.
• Updated records and databases for accurate information management.
• Assisted with data entry tasks to maintain up-to-date records.
• Communicated effectively with team members to facilitate workflow.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.

• Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
• Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
• Answered customer questions about hours, seating, and menu information.
• Maintained an organized waitlist for busy times, ensuring efficient seating of guests.

• Preparing the front end of the restaurant: Stocking supplies, preparing drink station, cleanliness of the area, opening the register.

• Greeting customers with a friendly demeanor and going over menu options.

• Making money and credit card transactions.

• Working in a Team environment

• Assisting with training new employees

• Closing/Tear down of the front end for Closing.