Rebecca Webb
Dalla,GA
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
15
15
years of professional experience
Work History
Assistant Manager
Doller General
Dallas , GS
01.2019 - 07.2022
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Reduced financial discrepancies to minimize threats to health and productivity of business.
- Developed organizational structure to outline and direct rules, roles and responsibilities.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
Education
CNA - Nursing
Diploma -
05.2001
Skills
- Directing Team Members
- Fire Safety Regulations
- Sales Activities
- Sales Monitoring
- Product and Service Knowledge
- Vendor Performance Monitoring
- Greet Guests
- Shrinkage Prevention
- Scheduling and Coordinating
- Quality Standards
- Employee Coaching and Motivation
- Recruiting and Interviewing
- Customer Service
- Performance Tracking and Evaluations
- Administration and Reporting
- Customer Relationship Management
- Retail Knowledge
- Store Opening and Closing Procedures
- Shrink Minimization
Timeline
Assistant Manager - Doller General
01.2019 - 07.2022
North Metro Technical College - CNA, Nursing
Forest Park High School - Diploma ,
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